Now Assist for Privacy Management release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Now Assist for Privacy Management application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 22.3.1 - June 2026 (Australia)
    • New:
      • Implemented meta data changes to enable AI native support to all the skills and agents on regulatory change management product.
      • All the plugin dependency & role changes to enable AI Native capabilities are implemented as part of this application.
    • Changed: The Now Assist issue summarization skill includes new configuration records offering descriptions and guides for configuration and prompt customization, enhancing the administrator and end-user experience without requiring upgrade actions.
    Version 22.2.0 - May 2026 (Australia)
    Fixed: Updated the protection policy for the Suggest Potential Risks use case and the Risk Identification Agent to read-only to ensure seamless functionality for customers on the Advanced tier.
    Version 22.0.1 - March 2026
    • New:
      • Privacy case summarization highlights the key insights and related information of privacy cases.
      • Third-party (3P) model support for the privacy case summarization skill.
    Version 21.1.3 - December 2025 (Zurich)
    Now Assist for Privacy Management consists of generative AI (Gen AI) and Agentic AI features that improve productivity, team coordination, and overall efficiency when using Privacy Management.