Workforce Optimization Common release notes
Version history for the Workforce Optimization Common on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 1.8.1 - June 2026
- Fixed Minor defects.
- Version 1.8.0 - March 2026
- Enables you to efficiently route work to your team, manage your team's skills and schedules, and monitor their performance.
- Workforce Optimization was enhanced and updated in this release.
- Fixed Minor defects.
- Version 1.7.0 - December 2025
- Minor bug fixes.
- Version 1.6.1 - May 2025
- Minor bug fix.
- Version 1.6.0 - November 202
- Fixed minor bugs in this release.
- Version 1.5.2 - August 2024
- Fixed accessibility defects in this release.
- Version 1.5.0 - May 2024
- Fixed: WCAG bugs.
- Version 1.4.1 - February 2024
- Fix for 'report_view' ACLs for tables.
- Version 1.4.0 - November 2023
- New: Updated translations.
- Version 1.3.0 - August 2023
- Changed: Supporting changes for Applicable groups, sidebar filters and inclusion/exclusion criteria
- Version 1.2.1 - March 2023
- Fixed: Fixed the issue where the location filter was not working on the Team calendar
- Version 1.2.0 - February 2023
- Fixed: minor updates
- Version 1.1.3 - August 2022
- Fixed: Minor bugfixes for i18n
- Version 1.1.0 - May 2022
- New: Enabled localization support
- Version 1.0.2 - March 2022
- New: Installs Common data model for Workforce Optimization
- Version 1.0.1 - February 2022
- Provides common data model dependency for workforce optimization products