Coupa Spoke release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Coupa Spoke Release Notes

    The Coupa Spoke for ServiceNow IntegrationHub enables automation and integration between ServiceNow and Coupa, streamlining processes such as approvals, contracts, invoices, purchase orders, requisitions, suppliers, and inventory management. Regular updates enhance functionality, security, and compatibility with Coupa’s evolving API.

    Show full answer Show less

    Key Features

    • Wide Range of Actions: The spoke provides numerous actions to interact with Coupa objects, including suppliers, invoices, purchase orders, receipts, cost centers, shipments, and catalogs. Recent versions have added over 10 actions at a time, supporting detailed data handling with expanded input/output fields.
    • Security Enhancements: Security patches have been applied to non-glide ACLs, and required ACLs/roles have been introduced following AI Security Directive guidelines to protect data and ensure compliance.
    • AI Agent Integration: The addition of AI Agents in October 2025 supports advanced automation scenarios leveraging AI capabilities.
    • OAuth Authentication: Since August 2022, all actions use OAuth for secure and standardized authentication.
    • Conversational Subflows: Sample conversational subflows added to facilitate easier integration with chatbots and conversational interfaces.
    • Support for Complex Data Types: Enhancements include support for decimal values, credit memos, price fields as numbers, and primary address fields for supplier updates.
    • Deprecations and Improvements: Some actions (e.g., Create Goods Receipt) have been deprecated and replaced by improved counterparts (e.g., Create Receipt) to streamline usage.

    Practical Benefits for ServiceNow Customers

    • Enhanced Automation: Automate complex procurement and finance workflows involving Coupa data directly within ServiceNow, reducing manual effort and errors.
    • Improved Data Accuracy: Expanded field support and fixes ensure more precise data synchronization between ServiceNow and Coupa.
    • Security and Compliance: Updated ACLs and OAuth usage help maintain secure integrations aligned with enterprise security policies.
    • Scalability and Future-proofing: Continuous addition of new actions and AI agents prepares your integration for evolving use cases.
    • Ease of Use: Sample conversational subflows and improved installation performance simplify deployment and adoption.

    Version History Highlights

    • Latest Version 4.16.0 (June 2026): Added 5 new actions, security patch, enhanced supplier and invoice update capabilities, and replaced a product catalog lookup action.
    • Version 4.15.0 (March 2026): Added Create Receipt action, deprecated Create Goods Receipt.
    • Version 4.14.0 (October 2025): Introduced 13 AI Agents for advanced automation.
    • Versions 4.6.0 to 4.13.0 (2025): Multiple actions added and updated, security improvements, and introduction of ACLs as per AI security guidelines.
    • Earlier Versions: OAuth adoption (4.0.0), error handling improvements, and foundational actions for Coupa integration.

    Next Steps for Customers

    Review system requirements and compatibility on the ServiceNow Store before upgrading. Leverage new actions and AI agents to optimize your Coupa integrations, ensuring secure and efficient procurement and finance workflows. Utilize sample conversational subflows to enhance user interaction within ServiceNow.

    Version history for the Integration Hub Coupa Spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.16.0 - June 2026
    • Security patch for non-glide ACLs
    • Added 5 new actions
    • Added primary address object fields to Update Supplier action
    • Updated Get Supplier Fields (Metadata) action to have primary address object fields
    • Updated Create Invoice action to support credit memo and price fields as number
    • Added new Look up Product Catalogs Stream action and deprecated existing Look up Product Catalogs Stream action
    Version 4.15.0 - March 2026
    • Added 1 action.
    • Added a Create Receipt action and deprecates existing Create Goods Receipt action.
    Version 4.14.0 - October 2025
    Added 13 AI Agents.
    Version 4.13.0 - September 2025
    Added required ACLs or Roles as per the AI Security Directive guidelines
    Version 4.12.0 - August 2025
    Added 2 new Spoke Actions and updated 2 Spoke Actions
    Version 4.11.1 - June 2025
    Added or improved 6 actions.
    Version 4.10.0 - May 2025
    Added 7 conversational sample subflows.
    Version 4.9.1 - April 2025
    • New: Action: Look up Advanced Shipment Notices Stream by Purchase Order Line ID
    • Fixed: Actions: Look Up Approvals Stream, Look up Contracts Stream
    Version 4.8.0 - March 2025
    Created a sample conversational subflow.
    Version 4.7.0 - February 2025
    • Fixed:
      • Look up Invoice action's line number mapping
      • Added more output fields for Look up PO action
    Version 4.6.0 - January 2025
    • Added more input and output fields for:
      • Look up Cost Centers Stream
      • Look up Invoice Payment Details
      • Look up Shipment Date
      • Create Requisition
      • Create Draft Requisition
      • Update Requisition
      • Update Invoice
    Version 4.5.0 - September 2024
    • Added 10 new Spoke Actions
    • Changed 4 existing Actions with more input/output fields
    • Fixed the data streaming Actions with upper limit restriction
    Version 4.4.0 - August 2024
    Added or Updated 10 actions in total.
    Version 4.3.0 - June 2024
    Added 13 actions.
    Version 4.2.0 - April 2024
    Added 9 new actions.
    Version 4.1.3 - February 2024
    Fixed: Unit Price in Coupa Requisition Line Details table to support decimal values.
    Version 4.1.2 - September 2023
    • Fixed:
      • Fields data type mismatch found in the remote tables
      • 'licensable' field set to be true in plugin.xml
    Version 4.1.1 - April 2023
    Improved installation performance.
    Version 4.1.0 - March 2023
    Changed: Added Manufacture Part Number output field to Get PO Line action.
    Version 4.0.0 - August 2022
    Changed: Made changes so that all actions use OAuth.
    Version 3.0.3 - March 2022
    Patch release of Coupa Spoke for IntegrationHub. This version includes a fix within Close Purchase Order action for invalid PO ID.
    Version 3.0.2 - September 2021
    Fixed: This version fixes an error observed when the correct receipt ID is provided.
    Version 3.0.1 - December 2020
    Minor release of Coupa spoke for IntegrationHub. This release includes two new actions (Look Up Item, Look Up Suppliers) and support for the NOW mobile app.
    Version 2.0.0 - March 2020
    • New:
      • Added generic error handling for unknown errors
      • Added an Advanced Shipment Notice action to query From Date
      • Added missing item attribute input on Create Requisition action
    • Fixed: Included missing outputs on PO Line
    Version 1.0.1 - December 2019
    Provides actions to automate approval, contract, inventory, invoice, catalog item, purchase order, requisition, supplier, and user management in Coupa.