Agency Support Model release notes

  • Release version: Store
  • Updated August 4, 2022
  • 1 minute to read

    • Version history for the Agency Support Model application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.1.0 - August 2022
    • New:
      • Support for agency services to connect constituents, businesses, and agencies on a single public sector vertical platform
      • Agent workspace updates to support the 360-degree view of agency activity
      • Government case types updates to support agencies
      • Roles for government employees (agents) and contributors servicing agencies