---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Conversational Integration with Google Business Messages release notes

# Conversational Integration with Google Business Messages release notes {#ariaid-title1}

Release version: Store  
Updated February 1, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Conversational Integration with Google Business Messages application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.1.1 - February 2024
:   Minor fixes.{#store-rn-csm-convo-int-google-msg__latest-store-rn-csm-convo-int-google-msg}
{#store-rn-csm-convo-int-google-msg__latest-store-rn-csm-convo-int-google-msg}

Version 1.0.2 - August 2023

:   Minor fixes.

Version 1.0.0 - February 2023
:
    * ServiceNow Conversational Integration with Google Business Messages enables brands to engage with their customers using Google Business Messages.
    * New:
      * Customer-initiated conversations
      * Agent-initiated conversations
      * System-initiated conversations
      {#store-rn-csm-convo-int-google-msg__ul_gqr_sgb_mxb}
    {#store-rn-csm-convo-int-google-msg__ul_k52_sgb_mxb}