Conversational Integration with Google Business Messages release notes

  • Release version: Store
  • Updated February 1, 2024
  • 1 minute to read

    • Version history for the Conversational Integration with Google Business Messages application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.1.1 - February 2024
    Minor fixes.
    Version 1.0.2 - August 2023

    Minor fixes.

    Version 1.0.0 - February 2023
    • ServiceNow Conversational Integration with Google Business Messages enables brands to engage with their customers using Google Business Messages.
    • New:
      • Customer-initiated conversations
      • Agent-initiated conversations
      • System-initiated conversations