---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Outlook Actionable Messages release notes

# Outlook Actionable Messages release notes {#ariaid-title1}

Release version: Store  
Updated June 11, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ITSM Outlook Actionable Messages app on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 4.7.0 - June 2026 (Australia)
:   Updated to support the latest version of the dependent apps.

Version 4.6.1 - December 2025
:   Updated to support the latest version of the dependent app.

Version 4.3.3 - May 2025
:   Fixed minor issues with translations in the Outlook customer satisfaction survey.{#store-rn-itsm-oam__latest-store-rn-itsm-oam}
{#store-rn-itsm-oam__latest-store-rn-itsm-oam}

Version 4.3.2 - August 2024
:   Improved support for experience \& service feedback capability improvements.

Version 4.2.1 - May 2024
:   Capture user feedback directly in email notifications for service feedback utilizing Surveys.

Version 4.1.5 - February 2024
:   Capture user feedback directly in email notifications for service feedback.

Version 4.0.6 - November 2023
:   Minor fixes.

Version 4.0.2 - June 2023
:   Changed: Pre-built integration with SAP Concur allows approvers to:

    * View expense report.
    * View line items for an expense report.
    * View attachments for a report.
    * Approve or send back the expense report with comments.
    * Requires customer to be on Tokyo or a higher version.
    {#store-rn-itsm-oam__ul_mvk_j13_qxb}

Version 3.1.3 - November 2022
:   Fixes

Version 3.1.2 - August 2022
:   Minor fixes

Version 3.1.0 - May 2022
:   Minor fixes

Version 3.0.0 - January 2021
:   Outlook Actionable Messages has been updated with the following new features: Customization support for approval emails via formatting blocks Graphical Approval Emails Image Support for 1-Click Surveys Advanced editor
    mode allowing for admins to directly customize the underlying JSON.

Version 2.0.1 - July 2019
:
    * Outlook Actionable Messages enables rich interactive emails for approvals and surveys in Microsoft Outlook. With Actionable Messages, it's easier and faster to approve or complete a survey when you can take action right from the email message.
    * New: Support for Signed Cards, Support for Outlook Mobile