User Experience Analytics PAR Integration release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the User Experience Analytics PAR Integration application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 6.2.2 - June 2026
    • Support for AI Native Experience channel
    • Support for conversation analytics
    Version 6.1.12 - March 2026
    Usage Insights funnel capabilities are now available as part of PA Dashboard visualization experiences. Funnels created in Usage Insights can now be configured and displayed directly within Platform Analytics inline dashboards, enabling a unified view of conversion analytics in PA Dashboards. Existing funnels can be selected through the PA dashboard configuration and identical metrics and conversion rates are ensured across both surfaces. Access controls defined in Usage Insights are respected, and clear messages are displayed if a funnel is unavailable or access has been revoked.
    Version 5.1.2 - February 2026
    • Enhancements in data viz: Support global date range filter to all UIX ( Usage Insights) vizualizations including Funnels.
    • Funnel fix: uxa funnel saves relative dates as absolute, so relative dates period is not being calculated correctly
    Version 1.1.2 - March 2023 (Utah)
    Fixed: Improved capability to save users' preferences from the data source selection step.
    Version 1.1.1 - February 2023
    • New: Compatibility with all features included in the Utah release
    • Changed: Updated data source icon
    Version 1.0.1 - January 2023
    • Fixed:
      • Fixed ACLs to ensure theanalytics_adminrole is required to consumeUser Experience Analytics data via UIB and Performance Analytics.
      • Added User Experience Analytics data source entry's are listed alphabetically within Performance Analytics displays.
    Version 1.0.0 - August 2022
    Import User Experience Analytics data through the UI Builder and Performance Analytics Data Visualization components, helping to provide an alternative method to visualize data for analysis.