---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Insurance Policy Operations release notes

# Insurance Policy Operations release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Insurance Policy Operations on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 3.1.0 - September 2026
:   Changed: Updated internal application components to support ongoing platform enhancements

Version 2.8.1 - August 2026
:   Changed: Updated internal application components to support ongoing platform enhancements

Version 2.7.0 - June 2026
:   New: Added child tables for indexing for Financial Case indexed source

Version 2.6.0 - April 2026
:   Updated: FSO now uses the native CSM Case Type Selector with Agent and User Criteria support, replacing custom extension logic and legacy components to reduce maintenance overhead and standardize case type handling across all user
    types.

Version 2.5.0 - March 2026
:   Updated: Updated the read-only option to 'Strict Read Only' for read-only fields

Version 1.0.0 - April 2021
:
    * New:
      * Roles and personas for insurance policy service fulfillers and insurance policy service requesters
      * Case type to handle insurance policy service requests
      * Dedicated agent workspace for insurance policy service fulfillers
      {#store-rn-fso-financial-services-insurance-policy-operations__ul_snw_wm3_dpb}
    {#store-rn-fso-financial-services-insurance-policy-operations__latest-store-rn-fso-financial-services-insurance-policy-operations}
{#store-rn-fso-financial-services-insurance-policy-operations__latest-store-rn-fso-financial-services-insurance-policy-operations}