Data Privacy release notes
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Summary of Data Privacy Release Notes
The Data Privacy application in ServiceNow Store provides organizations with tools to manage sensitive data and ensure compliance with data privacy regulations. The release notes detail version history and key updates, emphasizing features that enhance data protection capabilities.
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Key Features
- Real-time Alerting and Blocking: Analyze user input at the field level to detect sensitive data, alert users, and optionally block data saving.
- Data Logs: Track where sensitive data is entered in the instance by users during sessions.
- Attachment Scanning: Scan attachments for sensitive data during uploads; detected files are quarantined and only accessible by authorized users after review.
- Anonymization Support: Anonymize sensitive data in catalog items and enhance reporting capabilities for compliance.
- Condition-based Anonymization: Fine-tune anonymization jobs with optional condition filters.
- AI/ML Data Patterns: Utilize intelligent anonymization for sensitive data in conversations via Virtual Agent.
- Error Logging: Monitor and troubleshoot issues from anonymization jobs.
Key Outcomes
These updates help ServiceNow customers effectively manage sensitive data, mitigate risks, and comply with regulatory requirements. Enhanced reporting and real-time capabilities ensure organizations can respond quickly to data privacy concerns, thereby improving overall data governance and security practices.
Version history for the Data Privacy application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 8.1.1 - March 2026
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- Real-time alerting and blocking of sensitive data: Analyze user input in real time at the field level to identify sensitive data and alert users about potential sensitive data entry. You can also choose to block users from saving this information.
- Data logs for real-time sensitive data: Leverage real-time alerting and blocking capabilities to obtain insights into where sensitive data is being entered into the instance and by which users during interactive sessions.
- Real-time sensitive data-scanning for attachments: Scan attachments for sensitive data during user uploads into fields. If sensitive data is detected, the attachment is quarantined. This restricts the access and download of the file to the original document owner and authorized users until the admin reviews the files.
- Anonymization support for catalog variables: Anonymize sensitive data in catalog items (including record producers) using anonymization jobs (in production and during cloning).
- Condition-based data anonymization: Optional condition filter when running anonymization jobs to fine tune the scope of data to be anonymized
- Enhanced anonymization reporting: Demonstrate defensible compliance to regulators, auditors and internal teams using the new anonymization dashboard to provide quantitative insights into anonymization and data protection operations.
- Version 7.0.1 - February 2026
- Detect and mask sensitive data during agent and requester conversations using Data Privacy for Virtual Agent
- AI/ML based data patterns for intelligent anonymization of sensitive data that is already on the platform
- Recurring data anonymization jobs
- Error logging to track and triage errors from anonymization jobs
- Anonymization of encrypted fields
- Version 6.0.1 - February 2026
- View anonymized journal fields in Classic UI
- Version 7.0.0 - August 2025
- Detect and mask sensitive data during agent and requester conversations using Data Privacy for Virtual Agent
- AI/ML based data patterns for intelligent anonymization of sensitive data that is already on the platform
- Recurring data anonymization jobs
- Error logging to track and triage errors from anonymization jobs
- Anonymization of encrypted fields
- Version 6.0.0 - February 2025
- View anonymized journal fields in Classic UI.
- Version 5.0.1 - August 2024
- Data Privacy for real time, support for journal fields.
- Version 3.0.1 - February 2024
- Data pattern anonymization
- Real time Anonymization APIs support
- Version 2.0.0 - November 2023
- New: Ability to pick groups for user data anonymization to support Right to be forgotten use case.
- Version 1.0.0 - February 2023
- Provides organizations the ability to classify and anonymize sensitive data in production and sub-production environments based on various global, regional, and industry data privacy regulations.