Mobile Card Builder release notes

  • Release version: Store
  • Updated June 11, 2026
  • 3 minutes to read
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    Summary of Mobile Card Builder release notes

    The Mobile Card Builder application on the ServiceNow Store enables customers to create, customize, and manage mobile cards for enhanced mobile experiences. The release notes detail version updates from the initial launch in January 2021 through June 2026, highlighting new features, usability improvements, accessibility fixes, and integration enhancements that progressively improve the builder's functionality and user experience.

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    Key Features

    • Card Creation and Customization: Customers can create cards from scratch, edit templates, configure buttons (including predefined system button types), and add image backgrounds and icon video elements to cards for richer content presentation.
    • UI Rule Configuration: Visual condition builders and support for time-period display formats (e.g., “2 hours ago”) enable easier and more dynamic rule settings for card behavior.
    • Integration and Development Experience: Integration with ServiceNow Developer Studio and seamless navigation between Mobile Card Builder and Mobile App Builder enhance developer workflow.
    • Theming and Accessibility: Support for Dark Theme, Mako Theme, and Next Experience branding colors improves visual customization. Accessibility improvements include screen reader labels for icon-only buttons and fixes addressing compliance issues.
    • Preview and Usability Enhancements: Improved open screen previews reflect actual mobile card views, color variable support in previews, and notifications for available application updates.

    Improvements and Fixes

    • Ongoing resolution of usability, performance, and accessibility bugs to ensure a smooth customer experience.
    • Removal of obsolete roles and unused plugin dependencies to streamline security and application footprint.
    • Enhanced error handling with meaningful messages to assist users during configuration.
    • Consistent visual styling achieved through added style variables and updated UI components aligned with the Now Design System.
    • Security updates maintaining instance integrity and compatibility with the ServiceNow platform releases.

    What ServiceNow Customers Can Expect

    By leveraging the Mobile Card Builder's evolving capabilities, customers can design mobile cards that are visually appealing, accessible, and tailored to user needs. The integration with development tools and themes supports efficient customization aligned with organizational branding. Continuous fixes and enhancements ensure reliable performance and compliance with accessibility standards, empowering customers to deliver engaging mobile experiences within their ServiceNow environment.

    Version history for the Mobile Card Builder on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 27.13.1 - June 2026
    New: Removed obsolete ACL role.
    Version 26.12.0 - August 2025
    • New:
      • Integrated Mobile App Builder into ServiceNow Developer Studio for a seamless development experience.
      • Added support for Dark Theme and Mako Theme to improve visual customization.
    Version 26.11.2 - June 2025
    Fixed: Added the missing IDs to display the correct icons.
    Version 26.11.0 - February 2025
    Fixed: Accessibility audit bugs.
    Version 25.10.0 - November 2024
    • New: Predefined system button type support for button configuration.
    • Fixed: Added missing style variables to improve consistency and visual coherence across components.
    Version 24.9.1 - August 2024
    • New:
      • Create a card from scratch in Mobile Card Builder.
      • Open Mobile Card Builder within the same browser tab as Mobile App Builder to streamline transitions between the tools.
    • Fixed: Resolved issues to improve usability, and performance.
    Version 24.8.3 - February 2024
    Fixed: UX quality improvements to ensure compatibility with the Washington release.
    Version 24.8.2 - January 2024
    Updated instance security.
    Version 24.8.0 - November 2023
    • New:
      • Updated user experience with the inclusion of the following changes:
        • Implementation of a feature to notify users when a new version of Mobile Card Builder is ready for installation.
        • Improvement of the preview capability due to the inclusion of color variables.
        • Added more options to text and button element typography styles.
      • Ability to create an alternative text screen reader label for buttons labelled as icon only.
    • Fixed: Resolved issues to improve customer experience, usability and performance.
    Version 23.7.1 - August 2023
    Fixed: Removed dependency on the plugins that are not used in Mobile Card Builder.
    Version 23.7.0 - May 2023
    • New:
      • Changes to UI Rule configuration -Timeago formatting customizations &Condition builder support for consuming card fields & mobile scratchpad script
      • Updated Mobile Card Builder to use Next Experience branding colors and logos.
    • Fixed:
      • Resolved issues to improve customer experience, usability, and performance.
      • Making the application more accessible by fixing a11y related issues.
    Version 21.6.1 - February 2023
    • New:
      • Improved open screen previews, which are more representative of the type of cards that users view on their mobile device.
      • A built-in condition builder to assist with UI rule configuration, enabling users to visually create conditions without the need to define and manually enter condition strings.
      • Added support for the following UI rule options:
        • Display the date as a time period. For example, 2 hours ago and 3 weeksago.
        • Display of a text decorator, which is an icon that can be added next to text to emphasize thelabel.
    • Fixed:
      • Resolved issues to improve customer experience, usability and performance.
      • Making the application more accessible by fixing a11y related issues.
    Version 21.5.0 - August 2022
    • Changed:
      • Support Next Experience and UX refresh design features, including:
        • Typography
        • Adding icon video elements to cards
      • Updated MCB elements to support following features:
        • Ability to add image as a background for a container.
        • Updated color picker for new theme colors.
        • Theme colors on buttons.
    • Fixed:
      • Resolved issues to improve customer experience usability.
      • Fixed a11y related issues to make the application more accessible.
    Version 21.4.0 - May 2022
    • Changed: Upgraded to use the latest version of Now Design System (NDS) UI components.
    • Fixed: Resolved usability, accessibility and performance issues in Mobile Card Builder
    Version 19.3.3 - February 2022
    • New: Added support to configure UI rules and UI rule actions.
    • Changed: Updated error handling to bubble up and display meaningful error messages to users.
    • Fixed: Resolved issues to improve customer experience and usability.
    Version 1.2.0 - July 2021
    Minor fixes.
    Version 1.1.1 - March 2021
    • New:
      • Support for Card Action functionality
      • Accessibility updates
    Version 1.0.6 - January 2021
    • New:
      • Create and edit templates for use on mobile cards
      • Choose/change the template used on a mobile card
      • Choose the data you want to see on your mobile card