---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Workplace Agent for Mobile release notes

# Workplace Agent for Mobile release notes {#ariaid-title1}

Release version: Store  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Workplace Agent for Mobile application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.4.5 - March 2026
:   No updates.

Version 1.4.0 - December 2025
:   Security fixes.

Version 1.3.0 - August 2025
:   New: Print delivery report for delivery cases and tasks.

Version 1.2.1 - May 2025
:   No updates.{#store-rn-wsd-workplace-agent-mobile__latest-store-rn-workplace-agent-mobile}
{#store-rn-wsd-workplace-agent-mobile__latest-store-rn-workplace-agent-mobile}

Version 1.2.0 - February 2025
:   Changed: The admin can add the 'AlternateTextValue' attribute to specify alternate text.

Version 1.1.0 - November 2024
:   No updates.

Version 1.0.5 - August 2024
:
    * New:
      * Calendar view for agents to track scheduled cases.
      * Ability for a technician/ fulfiller to add cases on behalf of employees.
      * Landing screen refresh for easier navigation experience for activities like task creation, viewing unassigned cases list, and viewing schedule.
      * Usability improvements like tabbed experience to separate cases and tasks, improved filtering, and improved search.
    * Fixed: The size of the map icon was incorrect on Android devices. This has been fixed.
    * Removed: Removed the detailed unassigned case and task section from the landing screen.

Version 1.0.3 - May 2024
:
    * ServiceNow Workplace Agent for mobile delivers a mobile-first experience for workplace technicians and fulfillers to manage their work assignments and interactions with employees, without relying on any generic tools like email, phone calls and walkups.
    * The app boosts technician productivity with an intuitive interface to easily access assigned work, visbiilty to critical and breached cases, way find to the employee location, etc.
    * To automatically install all the Workplace Service Delivery applications at once, download the ServiceNow Workplace Service Delivery Professional.
    {#store-rn-wsd-workplace-agent-mobile__ul_bxk_32w_cbc}