Conversational Integration with Google chat release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Conversational Integration with Google chat application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.0.2 - June 2026 (Zurich, Australia)
    • Fixed: File upload is now working properly
    • Enhancement(s): Enhanced picker experience
    Version 3.0.1 - April 2026
    • New: Support Virtual Agent deployment via Google Workspace Marketplace app listing
    • Fixed:
      • Admin experience issues when deleting the integration
      • Missing image cards from catalog items
      • Missing live agent prefix in messages
      • Fixed markdown formatting and parsing issues
    Version 2.0.5 - January 2026 (Yokohama, Zurich)
    • Support for Now Assist
    • Support for Synthesized Response
    • Streaming
    Version 2.0.4 - December 2025
    • Support for Now Assist
    • Support for Synthesized Response
    • Streaming
    Version 1.0.0 - August 2025
    Enable end users to create and follow up on ServiceNow requests, receive notifications, and engage with Virtual Agent and live agents directly from within the Google Chat messaging app.