Service Operations Workspace Supervisor Dashboard release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Service Operations Workspace Supervisor Dashboard application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.0.11 - June 2026
    • The AIOps Supervisor Homepage is a role-tailored workspace designed for NOC supervisors and AIOps managers overseeing AI-driven IT operations. It provides a unified, real-time view of both active operational work and autonomous AI activity across the environment.
    • A key metric on the page — Time Saved Using AI — gives supervisors a tangible signal of AIOps value, calculated from the volume of alerts resolved and analyzed autonomously versus what would have required manual effort.
    • The homepage is available as part of the Service Operations Workspace and targets organizations running Event Management with Alert Automation and Autonomous Grouping enabled.