---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# GRC: Virtual Agent release notes

# GRC: Virtual Agent release notes {#ariaid-title1}

Release version: Store  
Updated November 7, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the GRC: Virtual Agent on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history {#store-grc-rn-virtual-agent__section_lrr_nx4_kfb}

Version 19.1.0 - November 2024
:   Fixed: Report risk event now available only for IRM Enterprise users and no longer appears for IRM Professional users.{#store-grc-rn-virtual-agent__latest-store-grc-rn-virtual-agent}
{#store-grc-rn-virtual-agent__latest-store-grc-rn-virtual-agent}

Version 16.0.1 - May 2023
:   Fixed: Reduced the size of the application jar file.

Version 12.0.0 - March 2021
:   Fixed: Fixed a bug in the Quebec release due to which the virtual agent topics were not visible for customers

Version 9.0.0 - November 2019
:   Initial version of GRC: Virtual Agent.{#store-grc-rn-virtual-agent__LatestVirtualAgent}
{#store-grc-rn-virtual-agent__LatestVirtualAgent}