--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Now Assist for Vulnerability Response release notes # Now Assist for Vulnerability Response release notes {#ariaid-title1} Release version: Store Updated August 6, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Now Assist for Vulnerability Response Release Notes The Now Assist for Vulnerability Response application integrates AI-powered capabilities within ServiceNow to enhance vulnerability management and remediation processes. It leverages large language models (LLMs) and agentic workflows to provide actionable insights, automate data retrieval, and facilitate decision-making based on your ServiceNow data. Show full answer Show less ## Key Features * **Security Exposure 360 Enhancements (v5.2.3, August 2026):** Allows direct clicking on counts and findings to navigate to underlying vulnerable items, with suggested follow-up questions to deepen analysis. * **Updated AI Model Support (v5.1.0, July 2026):** Default LLM provider updated to third-party models for consistency, supporting Google Gemini 3.5 Flash, OpenAI GPT 5.1, and GPT 5.4 Mini. * **Agentic Workflows:** * **Security Exposure 360 (v5.0.0, June 2026):** Enables plain-language queries to obtain AI-driven exposure analysis across USEM findings. * **Retrieve VR Data (v4.0.0, January 2026):** Facilitates natural language chats with AI agents to retrieve host and application vulnerability data across USEM and legacy workspaces. * **Custom API Connector Builder (v3.0.1, December 2025):** Empowers developers to quickly build and automate custom API connectors using generative AI, for integrating with security tools and importing asset data tailored to your environment. * **Generative AI Insights and Recommendations (v3.0.1, December 2025):** Provides contextual summaries, actionable recommendations, and priority-based insights in the Security Exposure Management workspace, including approval impact analysis for exception change requests. * **Granular Role-Based Access Control Fixes (v2.1.0, October 2025):** Improved access control for reading and writing remediation insights, ensuring proper role inheritance and background workflow execution. * **Vulnerable Item Deduplication and Solution Recommendations (v1.0.4, September 2025):** Introduces AI skills to recommend preferred solutions and deduplicate vulnerable items. * **Support for Third-Party LLMs and AI Agent Empowerment (v1.0.3 and v1.0.2, June--August 2025):** Enhances support for third-party large language models and introduces AI agents to revolutionize vulnerability monitoring and remediation. ## Practical Benefits for ServiceNow Customers * **Accelerated vulnerability analysis:** AI-powered workflows reduce manual effort by providing direct access to detailed findings and suggested next steps. * **Improved decision-making:** Contextual AI recommendations help prioritize critical risks and streamline approval processes. * **Seamless integration:** Custom API connectors built with AI facilitate better integration with your security tools and data sources. * **Consistent AI model usage:** Adoption of standardized third-party LLMs ensures consistent performance across the platform. * **Enhanced security posture management:** Comprehensive AI-driven insights across vulnerability data enable proactive risk management within your ServiceNow environment. Version history for the Now Assist Vulnerability Response application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 5.2.3 - August 2026 (USEM) : * New: Enhancements to the Security Exposure 360 feature: * Clickable Links to Records: Counts and findings in the Security Exposure 360 output are now directly clickable, linking you to the underlying vulnerable item (VITs)/records in your ServiceNow AI Platform instance. * Suggested follow-up questions: Suggested follow-up questions are provided that help you drill down. {#store-secops-rn-vr-now-assist__ul_gs2_xhv_bkc} * Changed: Enhancements to support the ServiceNow Otto brand. {#store-secops-rn-vr-now-assist__ul_dn2_whv_bkc} Version 5.1.0 - July 2026 (USEM) : * Changed: * Updated the default LLM provider for Now Assist for Vulnerability Response skills to 3P (Third-Party) models where required for consistency across all supported skills. * Added support for the following models for all AI features: * Google Gemini 3.5 * FlashOpenAI GPT 5.1 * OpenAI GPT 5.4 Mini Version 5.0.0 - June 2026 (USEM) : New: The Security Exposure 360 agentic workflow brings AI-powered exposure analysis to USEM. Users can now ask questions in plain language and get answers grounded in their own ServiceNow data --- across all types of findings within USEM. Version 4.1.2 - April 2026 : With enhancements for this release you might see improved performance. Version 4.0.0 - January 2026 : * New: * The Retrieve VR Data agentic workflow. * Chat with an AI agent using natural language to retrieve host (Vulnerability Response) and Application Vulnerability Response (AVR) data in the Unified Security Exposure Management (USEM) and legacy Vulnerability Response workspaces. {#store-secops-rn-vr-now-assist__ul_knn_vwl_yhc} {#store-secops-rn-vr-now-assist__ul_gmw_5wl_yhc} Version 3.0.1 - December 2025 : * New: * Create a custom API connector in the Security Posture Control workspace with the Connector builder framework module. You have the option to use generative AI to help your developers create custom API connectors quickly with a Now Assist skill (SPC Setup Connector) that is included with the Now Assist for Vulnerability Response application. * Automate the steps for selecting API templates, populating request and header parameters, and response field mapping with generative AI. * Use your custom API connector to integrate with security tools and import asset data that is based on the unique requirements of your environment and monitor your overall security posture with the API connectors that you build. * Generate insights to prioritize findings in the Security Exposure Management (SEM) workspace. * Use generative AI to provide contextual summaries, actionable recommendations, and quick links in the Security Exposure Management (SEM) workspace, helping you prioritize critical risks and accelerate remediation. * Generate recommendations for approval impact analysis in the SEM workspace. * Use generative AI to provide on-demand recommendations to approve or reject a request directly from the Exception Change Approval record, enabling approvers to make faster, more consistent decisions while reducing manual analysis effort. Version 2.1.0 - October 2025 : Fixed: * Read and write access control with the sn_vul_ai.write_rem_insights and sn_vul_ai.read_rem_insights granular roles to the retrieved SLA metrics from the Analyze Remediation Status agentic workflow stored on the Remediation Compliance Insights \[sn_vul_ai_remediation_insights\] caching table. * These granular roles are inherited automatically by the sn_vul.vulnerability_admin and sn_vul.vulnerability_analyst persona roles and by the VR.System role so background job execution for the workflow can occur. {#store-secops-rn-vr-now-assist__ul_vpt_dj5_ygc}{#store-secops-rn-vr-now-assist__latest-store-secops-rn-vr-now-assist} {#store-secops-rn-vr-now-assist__latest-store-secops-rn-vr-now-assist} Version 1.0.4 - September 2025 : * New: * Recommend preferred solution for VIT Now Assist skill * Vulnerable item deduplication Now Assist skill {#store-secops-rn-vr-now-assist__ul_fd5_44n_ngc} Version 1.0.3 - August 2025 : New: Enhancements to support third-party large language models (LLMs). Version 1.0.2 - June 2025 : Empower your vulnerability managers and analysts with AI agents in the Now Assist with Vulnerability Response application to revolutionize how they monitor and remediate your most critical vulnerabilities. Version 1.0.1 - May 2025 : Empower your vulnerability managers and analysts with AI agents in the Now Assist with Vulnerability Response application to revolutionize how they monitor and remediate your most critical vulnerabilities.