---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Conversational Integration with Alexa release notes

# Conversational Integration with Alexa release notes {#ariaid-title1}

Release version: Store  
Updated August 1, 2024  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Conversational Integration with Alexa integration on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.5.5 - August 2024 (Xanadu)
:   Fixed: Unable to run Alexa due to changes on provider user id in request payload from Alexa.{#store-rn-conversational-integration-alexa__latest-store-rn-conversational-integration-alexa}
{#store-rn-conversational-integration-alexa__latest-store-rn-conversational-integration-alexa}

Version 1.4.2 - August 2022
:   Fixed: Voice input error.

Version 1.4.1 - May 2022
:   Fixed: Pre-chat survey and localization issues

Version 1.3.0 - February 2022
:
    * New: Unified Logging has been enabled.
    * Fixed:
      * Issue with 'Say repeat to hear the options again' on voice-only devices
      * Issue with People card
      * Technical issues with column header in a topic
      * Issue with updates to 'number_indicator_msg' bot message
      * Issue with new built-in intents that are not supported
      * The intermittent hanging of pre-chat survey and its missing summary
      * Issue with 'boolean_msg bot' message
      * Issue with the prompt and scrolling on the pre-chat survey
      * The issue with bot response
      * The issue with logs caused due to incorrect property in the script

Version 1.0.3 - October 2021
:   ServiceNow® Conversational Integration with Alexa enables ServiceNow Virtual Agent to interact with requesters through Alexa voice interface using the Virtual Agent topics.