--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Microsoft Teams Graph Spoke release notes # Microsoft Teams Graph Spoke release notes {#ariaid-title1} Release version: Store Updated August 6, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Microsoft Teams Graph Spoke release notes The Microsoft Teams Graph Spoke for ServiceNow IntegrationHub provides a comprehensive set of actions to integrate and manage Microsoft Teams functionalities directly within ServiceNow workflows. It enables customers to automate team, channel, chat, calendar, notification, and webhook management using Microsoft Graph API through ServiceNow. Show full answer Show less The spoke has evolved through numerous versions, introducing new capabilities, fixing security and performance issues, improving ACLs, and deprecating older actions in favor of streamlined, upgraded ones. It supports creating and managing Teams, Channels, Chats, Meetings, Notifications, and Webhooks with fine-grained control. ## Key Features * **Team Management:** Create, update, archive, unarchive teams; manage team members (add/remove/look up). * **Channel Management:** Create, delete, and look up channels; manage channel members; access channel messages. * **Chat Management:** Create chats; post messages; look up chats, chat messages, and message replies; manage chat deltas. * **Calendar Management:** Create, update, delete meetings; look up meetings and schedules; support for meeting occurrence streams. * **Notification Management:** Post details about incidents, changes, problems, and custom records to Microsoft Teams channels. * **Webhook Management:** Subscribe, unsubscribe, renew, and look up webhook subscriptions with stream support. * **New AI Agent Capabilities:** Introduced in versions 4.2.0 and later for enhanced automation. * **Post Record Details Action:** Allows customizable message cards for any ServiceNow record to be posted into Teams. * **Streamlined and Upgraded Actions:** Deprecated older actions replaced with new versions offering improved functionality and easier workflow building with drag-and-drop data pills. ## Practical Benefits for ServiceNow Customers * Automate collaboration workflows by integrating Microsoft Teams capabilities directly into ServiceNow processes. * Enhance communication by posting incident, change, problem, and custom record updates into Teams channels automatically. * Maintain security and compliance through fixed ACLs and role requirements introduced in recent versions. * Leverage improved performance and reliability with fixed token handling, error evaluation, and security patches. * Utilize new AI agents and customizable message posting to tailor Teams integration to specific organizational needs. * Benefit from ongoing updates and improvements that ensure compatibility with Microsoft Teams APIs and streamline workflow configuration. Version history for the Integration Hub Microsoft Teams Graph Spoke on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history {#store-integrationhub-rn-ms-teams__section_ptf_mxf_ygb} Version 4.5.2 - August 2026 : Fixed - Query parameter token visibility and timing oracle Version 4.5.0 - June 2026 : Fixed: Streamline ACLs Version 4.4.1 - February 2026 : Fixed - Action: Add Member to Channel Version 4.4.0 - November 2025 : Fixed - Security defect related to read-only field. Version 4.3.0 - September 2025 : Fixed - Required ACL(s) or Role(s) for agents. Version 4.2.1 - August 2025 : Fixed - AI Agents: Agent capabilities, proficiency, and description Version 4.2.0 - May 2025 : Minor release with new AI agents.{#store-integrationhub-rn-ms-teams__latest-store-integrationhub-rn-ms-teams} {#store-integrationhub-rn-ms-teams__latest-store-integrationhub-rn-ms-teams} Version 4.1.2 - December 2024 : Fixed: Delta token compatibility. Version 4.1.1 - September 2024 : Fixed a performance issue. Version 4.1.0 - May 2024 : New: Post Record Details action. This is an action similar to Post Incident Details, Post Change Details and Post Problem Details and allows you to choose fields to create a customised message card to be sent for any ServiceNow record. Version 4.0.1 - September 2023 : * Fixed: * Error evaluation setting * Filter XSS from callback URLs * 'report_view' ACLs for multiple tables Version 4.0.0 - August 2023 : * New: * Added equivalent of deprecated actions * Application Management - Install Application to User (install_application_to_user_v2), Look up User App Installation (look_up_user_app_installation) * Calendar Management - Create Meeting (create_meeting_v2), Delete Meeting (delete_meeting_v2), Look up Meeting (look_up_meeting), Look up Meeting Occurrences (look_up_meeting_occurrences), Update Meeting (update_meeting_v2) * Channel Management - Create Channel (create_channel), Delete Channel (delete_channel_v2), Look up Channel by Name (look_up_channel_by_name), Look up Channel (look_up_channel), Look up Channels (look_up_channels_v2), Look up Channel Messages (look_up_channel_messages) * Chat Management - Create Chat (create_chat_v2), Look up Chats (look_up_chats_v2), Look up Message (look_up_message), Look up Chat Messages (look_up_chat_messages), Post Message to Chat (post_message_to_chat) * Notification Management - Post Change Details (post_change_details_v2), Post Incident Details (post_incident_details), Post Message (post_message), Post Problem Details (post_problem_details), Post Reply to Message (post_reply_to_message_v2) * Team Management - Archive Team (archive_team_v2), Create Team (create_team_v2), Look up Team (look_up_team), Look up Teams by User (look_up_teams_by_user), Unarchive Team (unarchive_team_v2), Update Team (update_team_v2) * Webhook Management - Look up Webhook Subscription (look_up_subscription), Renew Webhook Subscription (renew_webhook_subscription_v2), Subscribe Webhook (subscribe_webhook_v2), Unsubscribe Webhook (unsubscribe_webhook_v2) * Added new actions: * Calendar Management - Look up Schedules * Channel Management - Add Member to Channel, Remove Member from Channel, Look up Channel Members * Team Management - Add Member to Team, Delete Team, Remove Member from Team, Look up Team Members Stream * Added sample flow - Post ServiceNow Incident Worknotes Updates to Microsoft Teams Chat * Added API Version in Connection Attributes * Changed: * Calendar Management - Look up Meetings Stream (look_up_meetings_stream) * Chat Management - Look up Chat Message Deltas Stream (look_up_chat_message_deltas_stream), Look up Message Replies Stream (look_up_message_replies_stream) * Webhook Management - Look up Webhook Subscriptions Stream (look_up_subscriptions_stream) * Updated subflows to use newer upgraded actions instead of the deprecated ones. * Removed: * Deprecated actions * Application Management - Install Application to User (install_application_to_user), Look up User App Installation (get_user_app_installation) * Calendar Management - Create Meeting (create_meeting), Delete Meeting (delete_meeting), Look up Meeting by Meeting ID (look_up_meeting_by_meeting_id), Look up Occurrence Meeting ID (look_up_occurrence_meeting_id), Update Meeting (update_meeting) * Channel Management - Create Channel in a Team (create_channel_in_a_team), Delete Channel (delete_channel), Look up Channel ID by Name (get_channel_id_by_name), Look up Channel Metadata (get_channel_metadata), Look up Channels by Team or Group ID (look_up_channels), Look up Messages from Channel (get_messages_from_channel) * Chat Management - Create Chat (create_chat), Look up Chats (look_up_chats) , Look up Message by ID (look_up_message_by_id), Look up Messages from Chat (get_messages_from_chat), Send Message to Chat (send_message_in_a_chat) * Notification Management - Post Change Details (post_change_details), Post Incident Details (msteamsdemo), Post Message (post_message_in_channel), Post Problem Details (post_a_problem__details), Post Reply to Message (post_reply_to_message) * Team Management - Archive Team (archive_team), Create Team (create_team), Look up Team by Team or Group ID (get_team), Look up Teams by User ID (list_teams), Unarchive Team (unarchive_team), Update Team (update_team) * Webhook Management - Look up Subscription by ID (look_up_subscription_by_id), Renew Webhook Subscription (renew_webhook_subscription), Subscribe Webhook (subscribe_webhook), Unsubscribe Webhook (unsubscribe_webhook) Version 3.7.4 - September 2022 : Patch version of Microsoft Teams Graph Spoke for IntegrationHub. This version includes a fix to improve installation performance of spoke. Version 3.7.1 - August 2022 : Fixed: Patch release of the Microsoft Teams Spoke for IntegrationHub. This version includes a fix for display name that is not appearing in the output of these actions - Look up Teams by Team and Look up Teams by Group ID. Version 3.7.0 - June 2022 : New: Minor release of Microsoft Teams Graph Spoke. This version adds 2 new actions - Create Chat and Send Message in a Chat, and a fix for error handling. Version 3.6.6 - May 2022 : Fixed: Patch release of Microsoft Teams Graph Spoke. This version fixes an issue with Mentions input in Post Message action. Version 3.6.5 - February 2022 : New: Added new actions: Create, look up, update, and delete meeting Version 3.5.2 - November 2021 : Fixed: Patch release of Microsoft Teams Graph Spoke for IntegrationHub. This release fixes a security issue. Version 3.5.1 - September 2021 : Fixed: Patch release of the MS Teams Graph spoke. This version includes two fixes. Version 3.5.0 - August 2021 : * Updated some actions to allow adding attachment * Webhook management * Update some actions from raw JSON string to Objects so that user can drag-n-drop data pills to build the workflow {#store-integrationhub-rn-ms-teams__ul_r4f_hkd_h4b} Version 3.4.0 - June 2021 : Minor release of the Microsoft Teams Graph spoke for IntegrationHub. This version includes two new actions: 'Get User App Installation' and 'Install Application to User'. Version 3.3.0 - January 2021 : Patch release for the Microsoft Teams Graph spoke on IntegrationHub. Version 3.2.0 - September 2020 : Licensing patch for the Microsoft Teams Graph spoke on IntegrationHub. Version 3.0.0 - April 2020 : Licensing patch for the Microsoft Teams Graph spoke on IntegrationHub. Version 1.0.1 - August 2019 : Licensing patch for the Microsoft Teams Graph spoke on Integration Hub Version 1.0.0 - April 2019 : * Team Management * Create Team * Update Team * Get Team * Archive Team * Unarchive Team {#store-integrationhub-rn-ms-teams__ul_mqg_g5j_mxb} * Channel Management * Create Channel in a Team * Get Channel Metadata * Get Channel ID by Name * Delete Channel {#store-integrationhub-rn-ms-teams__ul_qll_h5j_mxb}