---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Investigation Framework release notes

# Investigation Framework release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ITSM Investigation Framework on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 9.4.2 - September 2026
:   Compatible with latest ServiceNow release

Version 9.2.0 - June 2026
:
    * Changes:
      * Updated plugin dependencies to ensure compatibility with the ServiceNow Australia and later releases
      * Minor defect fixes
      {#store-rn-itsm-investigation-framework__ul_xtx_hh3_ljc}

Version 9.1.0 - April 2026
:   Changed: Updated plugin dependencies to ensure compatibility with ServiceNow Australia and later releases.

Version 8.6.0 - April 2026
:   Changed: Updated plugin dependencies to ensure compatibility with ServiceNow Zurich release.

Version 9.0.0 - March 2026
:   Updated the dependency version.

Version 8.4.0 - January 2026
:   Updated the dependency version.

Version 8.2.0 - December 2025
:   No changes.

Version 8.0.0 - August 2025
:   No changes.

Version 7.1.0 - May 2025
:   No changes.{#store-rn-itsm-investigation-framework__latest-store-itsm-investigation-framework}
{#store-rn-itsm-investigation-framework__latest-store-itsm-investigation-framework}

Version 7.0.0 - February 2025
:   No changes.

Version 6.1.0 - November 2024
:   No updates.

Version 5.1.0 - August 2024
:   No changes. Bumped up for dependency change.

Version 4.2.0 - February 2024
:   No updates since last release.

Version 4.1.0 - November 2023
:   No changes. Release version due to a dependent app version upgrade.

Version 4.0.0 - November 2023
:   View the device health of the selected CI using Digital End-User Experience (DEX) console.

Version 3.1.0 - September 2023
:   Changed: Version number update for dependent app version

Version 3.0.0 - August 2023
:
    * Added support for cancelling a remedial action
    * Support for avoiding duplicate actions on same CI

Version 2.1.0 - May 2023
:
    * New:
      * Support for remedial actions.
      * Support for automatically retrieving msinfo32 and dsregcmd data for Windows devices and servers.
      {#store-rn-itsm-investigation-framework__ul_a15_ync_mxb}
    {#store-rn-itsm-investigation-framework__ul_rh4_1df_3xb}

Version 2.0.1 - March 2023
:   Minor fixes.

Version 2.0.0 - February 2023
:   New: Support for Microsoft Endpoint Configuration Manager.

Version 1.3.1 - November 2022
:   Fixes

Version 1.2.4 - August 2022
:   With Investigation Framework, you can enrich an incident with system details and metrics from your devices and servers to streamline investigations and accelerate incident resolution. The solution integrates with Agent
    Client Collector, which executes commands to gather information such as running processes, services, CPU usage, and memory.