Guided Decisions - Guidance release notes

  • Release version: Store
  • Updated November 3, 2022
  • 1 minute to read

    • Version history for the Guided Decisions - Guidance applications on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 24.0.1 - November 2022
    • Changes to the guidance experience to show error messages and notifications in case multiple users are acting on the same guidance
    • Changes to show error messages if guidance fails during execution
    Version 23.0.0 - August 2022
    A guidance is a flexible entity for defining an action (using a subflow) and the information pertaining to that action. A guidance is used in a Guided Decision or a Recommended Action that enables the agent to execute the action.