---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Hardware Asset Management - Advanced release notes

# Hardware Asset Management - Advanced release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow®
Hardware Asset Management - Advanced application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 1.0.11 - September 2026
:   This version enables Hardware Asset Management Advanced customers to install and upgrade through the Hardware Asset Management Product Hub.

Version 1.0.4 - August 2026
:   This app extends ServiceNow Otto capabilities for Hardware Asset Management through a subscription model. This release updates app dependencies to the latest versions while maintaining compatibility with the Hardware Asset Management -
    Advanced app.

Version 1.0.2 - July 2026
:   This app is a subscription layer on Now Assist for HAM. This release updates Now Assist for HAM only; the Hardware Asset Management - Advanced app version remains unchanged.

Version 1.0.1 - June 2026
:   In this version, all generated summaries and user-facing content now display in the user's preferred language.

Version 1.0.0 - April 2026
:
    * Every digital business relies on IT assets, foundational for protecting revenue and business resilience. Businesses need to track asset ownership, location, usage, configuration, costs, and value. ITAM enables adaptability as operations evolve.
    * As workplaces change, managing assets across tools and locations creates operational, cost, and risk challenges. Scattered data and siloed teams hinder efficiency.
    * ServiceNow Hardware Asset Management enhances asset visibility and automates IT lifecycles on a product tier platform.
    * Asset managers can streamline sourcing and repair using AI agents in agentic workflows.
    * Key features include:
      * Automating IT lifecycles on one platform
      * End-to-end asset visibility
      * Cost and risk reduction
      * Centralized asset data for accurate reporting
      * Automated request-to-dispose workflows
      * Actionable AI insights for asset planning
      * Informed decision-making for utilization and investments
      * Compliance with security policies and regulations
    * Features like Hardware Normalization standardize asset data using manufacturer details and populate metadata (e.g., end-of-life dates) via the ServiceNow Content Library. Asset Lifecycle Automation uses Flow Designer for customizable workflows, while Asset Tasks automate updates across deployments and retirements.
    * The Hardware Asset Dashboard provides a command center for lifecycle management, normalization tracking, and compliance. Mobile Asset Inventory Audit validates physical stock against records using mobile scanning, improving accuracy through scheduled audits.