Document Template integration with Docusign release notes

  • Release version: Store
  • Updated March 12, 2026
  • 1 minute to read

    • Version history for the Document Template integration with Docusign on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.7.1 - March 2026
    Fixed: Minor Defects.
    Version 1.7.0 - December 2025
    New: Backend Security Enhancements
    Version 1.6.4 - August 2025
    Minor improvements and bug fixes.
    Version 1.6.3 - February 2025
    Fixed: Minor bug fixes.
    Version 1.6.2 - November 2024
    Fixed: Minor bug fixes and minor security improvements.
    Version 1.6.1 - May 2024
    Minor fix.
    Version 1.6.0 - November 2023
    • New: The getPrefilledBody method consumes the Template Date and Template Language parameters.
    • Fixed: Error while generating the signing URL.
    Version 1.3.0 - August 2023
    Extended the DocuSign signing capability to PDF and Word document templates. In the earlier releases, this capability was available only for HTML document templates.
    Version 1.2.0 - May 2023
    New:
    • For HR cases associated with HTML document templates, introduced the ability to cancel the document tasks associated with parent HR case when parent case gets cancelled.
    • Admins can de-activate the business rule associated with this capability if they do not want the document tasks to be cancelled when the associated parent HR case gets cancelled.
    Version 1.1.0 - February 2023
    New: A participant can choose to decline to sign the document from DocuSign application. While declining, the participant can provide the reasons for declining the task. The agent working on the case can view the reasons provided by the participant as Additional comments in activity stream. If required, the agent can make changes to the content of the document in the Preview Document modal and save the document. The document tasks can be initiated for participants with the updated document.
    Version 1.0.7 - November 2022
    Minior optimization and refactoring
    Version 1.0.6 - August 2022
    Fixed: Fixed for Optional participants in Document Template.
    Version 1.0.4 - May 2022

    Fixed: Fix for DocuSign flow errors when using automatic document task initiate and document template do not contain any string tokens.

    Version 1.0.1 - March 2022
    With this ServiceNow® application, you can create HTML document templates to generate standard letters or documents, and enable the e-signature capabilities of DocuSign with Document Template.