GRC: Advanced Dashboards release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of GRC: Advanced Dashboards release notes

    The GRC: Advanced Dashboards application provides persona-based dashboards designed to enhance the user experience for licensed GRC Policy and Compliance, Risk, and Audit Management applications. These dashboards support various user roles across first, second, and third lines of business, helping users track daily tasks, approvals, and monitor the organization's overall risk and compliance posture.

    Show full answer Show less

    Key Features and Updates

    • Version 22.3.0 (June 2026 - Australia): Introduced standardized query range ACLs across all tables for consistent access control. This enhancement ensures authenticated users with proper read permissions can query records uniformly. The upgrade process is automated, requiring no administrator intervention, though customized ACLs should be reviewed post-upgrade to ensure alignment with access policies.
    • Version 22.0.1 (March 2026): Prevented working drafts of control objectives from inclusion or updates in the Entity document and controls dashboard. Demo data for control objectives was updated to reflect current and published states.
    • Version 21.1.1 (December 2025 - Zurich): Removed the System Administrator role from the GRC Advanced Dashboards application menu and modules. Made the Control objective field optional on Entity Documents and Controls. Improved date population logic to account for direct associations between citations and controls in dashboards.
    • Version 20.0.0 (February 2025): Resolved localization issues.
    • Version 18.1.3 (June 2024): Migrated dashboards to the Analytics workspace for enhanced analytics capabilities.
    • Earlier Fixes and Changes: Included access control fixes for report viewing (16.0.1), reduced application installation size (15.0.1), role hierarchy adjustments affecting the GRC Reader and Business User roles (15.0.0), and enabled license tracking for tables (12.0.0).

    Practical Benefits for ServiceNow Customers

    • Consistent and secure access to GRC data through enhanced ACLs ensures compliance with organizational security policies.
    • Automated upgrade scripts simplify maintenance and reduce administrative overhead while maintaining system integrity.
    • Persona-based dashboards enable tailored visibility and management of risk, compliance, and audit activities, improving operational efficiency across business lines.
    • Migration to Analytics workspace enhances reporting and visualization capabilities, providing deeper insights into GRC metrics.
    • Role and field configuration updates improve flexibility and usability of the dashboards within your existing GRC processes.

    Version history for the GRC: Advanced Dashboards on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 22.3.0 - June 2026 (Australia)
    • New:
      • Query range ACLs include the following enhancements:
        • Consistent access control — All tables include standardized query range security ACLs. These ACLs ensure that authenticated users with appropriate read permissions can query records consistently across the platform.
        • Seamless upgrade experience — New query ACL rules are installed automatically during upgrade, with no administrator action required. Automated upgrade scripts handle the transition, including detecting and processing previously customized ACLs to ensure existing processes continue without interruption.
      • Post-upgrade review for customized ACLs: If the instance includes administrator-modified query range ACLs, review those records after upgrade to confirm they align with the intended access policy.
    Version 22.0.1 - March 2026
    • Changed:
      • Prevented the inclusion or update of control objective working drafts in the Entity document and the controls dashboard.
      • Updated control objective demo data records by setting the record nature field to Current version and the state to Published.
    Version 21.1.1 - December 2025 (Zurich)
    • Changed:
      • The System Administrator role is removed from the Application menu and modules for GRC Advanced Dashboards.
      • The Control objective field is converted to an optional field on Entity Documents and Controls for the dashboard table.
      • Updated date population for the Entity document and controls in the dashboard table to take into account direct associations between citations and controls.
    Version 20.0.0 - February 2025
    Fixed: Localisation issues.
    Version 18.1.3 - June 2024
    New: Migrated dashboards to Analytics workspace.
    Version 16.0.1 - February 2023

    Fixed: Access controls for viewing the reports.

    Version 15.0.1 - December 2022
    Fixed: Reduction in the installation size of the application.
    Version 15.0.0 - August 2022
    Changed: Role hierarchy changes: GRC Reader role will not be part of Business User role, modified reports accordingly.
    Version 12.0.0 - March 2021
    Fixed: Enabled License tracking for tables.
    Version 10.1.3 - July 2020
    • This application provides several persona-based dashboards that can be used with your licensed GRC Policy and Compliance, Risk, and Audit Management applications. The dashboards are available for:
      • First-line-of-business users such as application owners.
      • Second-line-of-business users such as risk and compliance users and managers.
      • Third-line-of-business users such as auditors and audit managers.
    • The reports help users track daily tasks and approvals, and easily identify new requests. The reports also enable users to be aware of the entire risk and compliance posture of the organization.