Advanced Work Assignment for Source-to-Pay Operations release notes

Release version: Store

Updated December 11, 2025

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Version history for the Advanced Work Assignment for Source-to-Pay Operations application on the ServiceNow Store.

Important:

For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

Version history

Version 3.1.1 - December 2025 (Zurich): Changed: Users with the Admin role can now assign individual users or user groups to Purchase Order Exceptions based on conditions defined on the exception or related PO fields.
Version 3.0.0 - May 2025: Provides configurations to support automatic routing, queuing, and assignment of procurement cases, emails, and live agent chat conversations.