Digital Resilience Incident Reporting release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read
  • Version history for the Digital Resilience Incident Reporting application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 22.3.0 - June 2026 (Australia)
    Adopted Smart Assessment template Version control. Fixed a few accessibility defects.
    Version 22.0.1 - March 2026
    Allows users to export incident reports Json format for further analysis in the format specified by regulatory authorities.
    Version 21.1.1 - December 2025 (Zurich)
    • New:
      • Ability to download the incident reports into MS Word format as per the MS word templates.
      • Support for multiple regulations as part of the incident reporting workflows
    • Changed: Some fields have been modified as strict read only to prevent updates from client side.
    Version 21.0.0 - August 2025
    Fixed: App has been updated to work with latest changes in Smart Assessment Engine related to categories field.
    Version 20.2.0 - June 2025
    Fixed: Added/updated ACLs to prevent query range access to unauthenticated users.
    Version 20.1.1 - May 2025
    • Fixed:
      • Opres Admin not able to edit the scripts
      • DRI CIs are not copied on 'Update dependencies' click
      • Fixed DRI download not working
      • Missing info in DRI assessment breadcrumb
    Version 20.0.4 - February 2025
    The Digital Resilience Incident Reporting (DRIR) application streamlines the case reporting process by creating assessments for regulatory reporting, assigning action tasks, determining reportability, and generating initial, intermediate, and final reports in the format specified by regulators. Using DRIR ensures that critical incidents are properly documented, tracked, and reported to authorities within the required timelines for regulatory compliance.