---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Agent Forecast release notes

# Agent Forecast release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the Agent Forecast application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 5.10.0 - September 2026 (Australia)
:
    * New: Dedicated Forecasting page in Manager Workspace
    * Fixed: Fixed minor defects.

Version 5.7.2 - June 2026
:   Fixed minor defects as part of this release

Version 5.7.1 - March 2026
:   Fixed minor defects as part of this release.

Version 5.7.0 - December 2025
:   Minor bug fixes.

Version 5.6.3 - June 2025
:   Fixed: Minor issues.{#store-rn-itsm-agent-forecast__latest-store-rn-itsm-agent-forecast}
{#store-rn-itsm-agent-forecast__latest-store-rn-itsm-agent-forecast}

Version 5.6.2 - May 2025
:   Fixed: Minor issues.

Version 5.6.0 - November 2024
:
    * Fixed:
      * Minor issues
      * Security improvements
      {#store-rn-itsm-agent-forecast__ul_gfl_5p2_ddc}

Version 5.4.0 - May 2024
:
    * Minor fixes
    * Addressed accessibility issues

Version 5.2.0 - November 2023
:   Minor fixes.

Version 5.1.0 - August 2023
:   Fixed: Minor fixes.

Version 5.0.0 - May 2023
:
    * Changed:
      * Create volume forecast at daily interval up to a year (52 weeks).
      * Option to create generate volume forecast at 15, 30, and 60 minute intervals.
      {#store-rn-itsm-agent-forecast__ul_hff_jzx_dzb}
    {#store-rn-itsm-agent-forecast__ul_owp_q1f_gxb}

Version 4.2.0 - February 2023
:
    * Major fixes
    * Changed: Default algorithm set to Seasonal Trend Loess (STL)
    {#store-rn-itsm-agent-forecast__ul_d2q_kl5_gwb}

Version 3.0.2 - March 2022
:   New: Initial release for San Diego

Version 3.0.0 - February 2022
:   Demand forecasting for workforce optimization