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sourceDocument: Store Version History Release Notes
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ft:publication_title :

    - Store Version History Release Notes

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---

# ServiceNow Otto for Smart Assessment Engine (SAE) release notes

# ServiceNow Otto for Smart Assessment Engine (SAE) release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow®
ServiceNow Otto for Smart Assessment Engine (SAE) application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 23.0.6 - September 2026 (Australia)
:   Changed: The AI suggestion icon in section navigation now appears only when suggestions are available for visible questions. Previously it also appeared when suggestions existed only for hidden questions.

Version 22.5.6 - August 2026 (Australia)
:   Changed: ServiceNow Otto branding is now implemented across the Smart Assessment Engine (SAE) AI user interface. All customer-facing references to "Now Assist" in SAE AI UI elements, labels, tooltips and images have been replaced with
    "ServiceNow Otto".

Version 22.4.1 - July 2026 (Australia)
:
    * Changed:
      * Updated LLM provider model versions for Smart Assessment Response Assist skill for Google Gemini (Chat Completions) to gemini-3.5-flash, Azure OpenAI (Chat Completions) to gpt-5.4, and AWS Claude (Amazon Bedrock Chat Completions) to claude-sonnet-4-6.
      * Changed the default LLM provider for Smart Assessment Response Assist skill from Now LLM Service (Now LLM Generic) to Google Gemini (Chat Completions).

Version 22.3.5 - June 2026 (Australia)
:   This application brings AI assistance into Smart Assessments to help responders work faster without losing accuracy. When a question comes up, Now Assist surfaces answers from similar past assessments, with sources, instead of starting
    from scratch. Responders can review, edit, or accept suggestions, giving them full control and less repetitive work.