Smartsheet spoke release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Smartsheet Spoke Release Notes

    The Smartsheet spoke in the ServiceNow Store integrates Smartsheet functionalities, focusing on managing software subscriptions, user actions, and folder operations within Smartsheet. The release notes detail version updates that improve security, enhance API usage, and expand action capabilities to better serve ServiceNow customers managing Smartsheet resources.

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    Key Features

    • Folder Management: Deprecated the old "Create Folder" action and replaced it with two new actions—"Create Folder in Workspace" and "Create Folder in Folder"—leveraging updated Smartsheet APIs for more precise folder creation.
    • Improved Share Sheet Actions: Refined actions for creating, updating, and looking up shared sheets, enhancing collaboration and sharing management within Smartsheet.
    • User Management Enhancements: Added new actions beyond basic user and subscription management, including last login tracking and user activity lookups with improved accuracy.
    • Security Upgrades: Implemented multiple security fixes, including improvements to webhook registry security, ACLs for sensitive data, and compliance with AI Security Directive guidelines.
    • API and Performance Improvements: Added pagination for the Look up Webhooks Stream action, updated API usage for folder and share actions, and fixed data type mismatches in row operations to ensure reliable data handling.
    • Governance Features: Exposed connection URLs for government customers and adjusted sandbox access settings for increased security control.

    Key Outcomes

    • ServiceNow customers can now perform more granular folder creation within Smartsheet, improving organizational structure management.
    • Enhanced sharing capabilities allow for better collaboration control and auditability of shared Smartsheet resources.
    • Security enhancements ensure safer integration, meeting evolving compliance and security standards, which is critical for enterprise environments.
    • Expanded user management actions provide administrators with deeper insights into user activities and subscription statuses.
    • Improved API interactions and bug fixes contribute to smoother, more reliable automation and integration workflows between ServiceNow and Smartsheet.

    Version history for the Smartsheet spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 2.7.0 - June 2026
    • Fixes:
      • Security fix on non-glide ACLs
      • Pagination for Look up Webhooks Stream action
      • Added description hint on the "Sheet count" for Look up User ID action
      • Deprecated the old "Create Folder" action and created 2 new actions of "Create Folder in Workspace" and "Create Folder in Folder" via the new Smartsheet APIs
      • Deprecated the old "Look up Folders Stream" and replaced with the new action of the same label using the new Smartsheet API
      • Refined Create Share Sheet, Update Share Sheet, and Look up Sheet Shares Stream actions
    Version 2.6.1 - January 2026
    • Fixed: Setting the values of the rows with values coming from system properties
    • Fixed: Mismatch in data types in create and update row input fields
    Version 2.6.0 - November 2025
    Security patch: Improved sample webhook registry security.
    Version 2.5.0 - September 2025
    Added required ACLs and Roles as per the AI Security Directive guidelines.
    Version 2.4.1 - August 2025
    • Fixed: AI Agents: Tools - Output response includes anchor tags that are not rendered as clickable link
    • Added: Expose Connection url on the connection template for Gov customers
    Version 2.4.0 - May 2025
    Minor release with new AI agents.
    Version 2.3.1 - February 2025
    Fixed: "glide.rest.max_content_length" to be shipped as global level property instead of plugin.
    Version 2.3.0 - November 2024
    Evaluated and modified Sandbox Access for Client-Callable Script Includes as false.
    Version 2.2.1 - August 2024
    Look up User Activity Stream action issue is fixed.
    Version 2.2.0 - May 2024
    Added Last Login output variable in the Look up Users Stream action.
    Version 2.1.4 - November 2023
    Fixed: Reclamation functionality from vendor making changes for deactivating users.
    Version 2.1.3 - May 2023
    Added "report view" ACLs to the table columns with sensitive info.
    Version 2.1.2 - March 2023
    • Added actions beyond user management and subscription management
    • Bug fixes
    Version 2.1.1 - January 2023
    • Added actions beyond user management and subscription management
    • Bug fixes
    Version 2.0.0 - February 2021
    • Smartsheet spoke provides actions to see and understand Smartsheet software subscriptions.
    • This release adds new features for managing user's Smartsheet subscriptions and actions.
    Version 1.0.1 - January 2021
    • Smartsheet spoke provides actions to see and understand Smartsheet software subscriptions.
    • This release adds new features for managing user's Smartsheet subscriptions and actions.