Operational Sustainability Management integration with DEX release notes
Version history for the Operational Sustainability Management integration with DEX application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 22.3.0 - June 2026 (Australia)
- Changed: This release includes security enhancements that strengthen access controls across the application.
- Version 22.0.0 - March 2026
- Changed: Updated the application name to "Operational Sustainability Integration with DEX"
- Version 21.1.0 - December 2025 (Zurich)
- Fixed:
- Enhanced system performance and stability for better handling of large data.
- Improved visual layout for smaller screen sizes.
- Addressed display inconsistency in Safari to ensure a consistent user experience across browsers.
- Fixed:
- Version 21.0.1 - August 2025
- The ESG Integration with DEX enables real-time energy consumption tracking and CO₂e emissions from employee laptops and desktops. By ingesting telemetry data from ServiceNow's Digital End User Experience(DEX) or third-party tools, this capability delivers accurate, device-level sustainability insights directly within the ESG Workspace. Organizations can monitor trends, assess asset coverage, and support compliance with ESG reporting standards using live operational data from end-user devices.