Workflow Studio - Designer release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Workflow Studio - Designer release notes

    The Workflow Studio - Designer application on the ServiceNow Store enables process owners to automate workflows using a no-code, multi-step flow builder known as Flow Designer. It replaces the legacy Workflow graphical editor, offering a modern, AI-powered automation experience integrated into the ServiceNow AI Platform.

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    The document provides a detailed version history from early 2024 through mid-2026, highlighting new features, critical fixes, and improvements aligned with ServiceNow platform releases such as Yokohama, Zurich, and Australia.

    Key Features and Enhancements

    • Flow Execution Analysis (May & June 2026): Introduced tools to summarize and analyze flow executions for identifying errors and suggesting fixes, improving troubleshooting efficiency.
    • Increased Dynamic Input Limits (June 2026): Support for raising the upper limit of dynamic inputs from 40 up to 500, configurable via a system property, allowing more complex flows.
    • Test Conversational Subflows and Actions (April 2026): Enables testing of conversational components and running flows with high-security roles directly during design.
    • Trigger as a Service Support (May 2026): Added support for triggers as a service to enhance flow triggering flexibility.
    • User Interface Improvements (April 2026): Updated UI for flow recommendations with support for both dark and light themes, enhancing usability.
    • Compatibility Updates: Ensured support with latest platform patches, including Yokohama Patch 11+ and Zurich releases, maintaining smooth integration.
    • Performance Optimization (March 2024): Improved efficiency for opening, updating, and creating flows within Workflow Studio to reduce interaction time.

    Critical Defect Fixes

    Multiple critical bugs were addressed across versions to improve stability and functionality, including:

    • Fixes related to flow execution errors, missing operations in triggers, and incorrect data handling in flow variables and actions.
    • Resolution of UI issues such as missing buttons, rendering problems, and data display errors in various flow components.
    • Fixes for specific integrations, e.g., JIRA Spoke issue type ID loading and remote process sync errors.
    • Improvements to flow logic blocks like IF conditions, For Each loops, and subflow outputs to prevent data duplication and deletion errors.

    What ServiceNow Customers Can Expect

    By leveraging these updates, ServiceNow customers gain a more powerful, flexible, and reliable Flow Designer experience to automate business processes without coding. The enhanced error analysis tools and increased input limits enable building and maintaining complex flows more efficiently. Compatibility with recent platform releases ensures smooth adoption of new features and fixes.

    Overall, Workflow Studio - Designer updates deliver improved performance, usability, and stability, empowering ServiceNow users to accelerate automation initiatives confidently within their enterprise environments.

    Version history for the Workflow Studio - Designer application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 29.3.1 - June 2026 (Australia)
    • New:
      • Flow Execution Analysis
      • Map and Transform Data Step
    • Fixed:
      • PRB2009829 - Sub-flow 'Default value' for reference fields are not working as expected
      • PRB1948914 - A flow variable was removed from the flow at some point, but it still appears in the flow executions
      • PRB2025388 - Missing "Changes" operation in flow designer triggers, and
      • PRB2017822
      • PRB2015512
    Version 28.4.0 - June 2026 (Zurich)
    New: Support for increasing the upper limit of dynamic inputs, which was previously capped at 40. You can use the system property "sn_flow_designer.max_dynamic_input_items" to set this value up to recommended limit of 500.
    Version 29.2.2 - May 2026 (Australia)
    • New: Flow Execution Analysis enables users to summarize and analyze flow execution details to identify errors and suggest potential fixes.
    • Fixed: Fixed critical defects such as PRB1976087 (Nested Go Back To Flow Logic causing flow execution blank screen) and PRB2005619 (We are missing "Changes" operation in flow designer).
    Version 28.3.1 - May 2026 (Zurich)
    • New: Support for triggers as a service.
    • Fixed: Critical defect fixes including PRB1977516 (Data is not being save or not passing to the flow execution for the Array.string data type) & PRB1970275 (List Collector cannot be used as an input to a For Each flow logic block).
    Version 29.1.0 - April 2026
    • New:
      • Test conversational subflows and actions during design.
      • Run a flow with high-security roles.
    • Changed: Uplift UI for flow recommendations in dark and light theme.
    • Fixed:
      • PRB1957192: JIRA Spoke: Issue Type ID not loading even after selecting the Project Id
      • PRB1982236: Flows not saving "Determines uniqueness" changes to Create and Update Record action.
    Version 29.0.5 - March 2026 (Australia)
    Fixed: Critical defect fixes for the Australia release.
    Version 28.2.5 - March 2026 (Zurich)
    • Fixed:
      • This release includes critical defect fixes. Some of them include:
      • PRB1962475: Incorrect dates displayed in Flow Designer History tab after Zurich Patch 1 Hot Fix 1
      • PRB1938489: Unable to expand the script when using a "Make a decision" action
      • PRB1966361: Buttons in Find bar within inline script editor do not render
      • PRB1926039: Values of tables such as sc_task and incident are not rendered in UI for 'Look Up Record' / 'Create Record' step in action
      • PRB1970275: List Collector cannot be used as an input to a For Each flow logic block
      • PRB1928650: Getting error while publishing the Remote Process Sync Outbound subflow
      • Other critical PRBs including PRB1949291, PRB1970167, PRB1965643, PRB1974070 and PRB1971893 were also fixed in this release
    Version 27.5.1 - March 2026
    • Fixed:
      • Configure Connection in flow does not update in actions after upgrading to Yokohama
      • Lines overlapping in flow components
      • Assign Subflow Outputs action displays duplicated variable outputs
    Version 27.5.0 - January 2026 (Yokohama)
    • New: Made compatible with Yokohama Patch 11+
    • Fixed: Fixed issue where clicking Cancel after editing an IF flow logic would delete the IF block and its children
    • Removed: Removed requirement for the now.assist.creator role for flow recommendations
    Version 25.1.4 - March 2024
    Fixed: Optimized the efficiency of opening, updating, creating flows within Workflow Studio. This change significantly reduces the time required for both initial access and subsequent interaction.
    Version 25.1.3 - February 2024
    • Flow Designer is a ServiceNow AI Platform feature that enables process owners to automate work. Build multi-step flows from reusable components without having to code.
    • Flow Designer is the default ServiceNow AI Platform process automation builder used to create flows. Flow Designer replaces the legacy Workflow graphical editor.