User Experience Redirection release notes

  • Release version: Store
  • Updated March 12, 2026
  • 1 minute to read
  • Version history for the ServiceNow® User Experience Redirection application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 1.0.1 - March 2026
    • To support the overall workspace adoption
      • For new customers, SOW redirection will be ON by default, meaning all users will be redirected to SOW.
        • This setting can be switched only with ServiceNow consultation
      • For existing customers, they will have a configuration setting available at the record level.
        • Once turned ON at record level, all users of that record type should be available in SOW only
        • Existing customers should be able to toggle the setting as required.