Version history

Version 10.4.2 - June 2026

Fixed: The color contrast of the "2 - High" text in toast messages has been improved for accessibility. The text color now uses #B00000 to meet WCAG guidelines.

Version 10.4.1 - March 2026

Fixed: Fixed and issue where using the "Assign to me" function on a Security Incident record modified the Assignment Group field.

Version 10.4.0 - November 2024

Fixed: You can now reopen closed Security Incidents (SI) or Security Incident Tasks (SIT) on SIR Mobile.

Version 10.3.7 - September 2024

Fixed: Outcome Field on Security Operations Mobile in the Mobile Agent App does not function as a choice field like it does on Desktop.

Version 10.3.6 - February 2024

Fixed: Clicking on notifications on Security Incident Response incidents or tasks assigned to you results in an internal server error.

Version 10.3.5 - July 2023

Fixed: The edit action is missing on the latest Security Incident Response Mobile app.

Version 10.3.4 - May 2023

Fixed: Next Experience dark theme issues.

Version 10.3.2 - November 2020

Changed: As part of the inclusive language initiative, the Master Item label has been changed to Primary Item label.

Version 8.0.6 - August 2019

Fixed:

• Sub category options update when category is selected
• Fixed push notification issues for incident assignment
• Fixed discrepancy for assigned to options in mobile versus desktop client

Version 8.0.5 - July 2019

• As a security analyst, you can use the Security Incident Response Mobile app to access a ServiceNow AI Platform® instance from your Android or iOS mobile device.
• You can receive notifications when security incidents or security response tasks are assigned to you or to your assignment groups and begin remediation without being tied to the desktop.
• Monitor the security incidents the Security Operations Center (SOC) or your assignment groups are responding to with search criteria that you enter.