Pricing Matrix Management release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Pricing Matrix Management on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 10.3.0 - June 2026
    • Fixed:
      • Performance enhancements
      • Security fixes
    Version 10.2.0 - May 2026
    • New:
      • External ID field added to Context Variable, CostBook, and CostBook Line tables, read-only after initial save.
      • Rule matrices now automatically reflect new matrix type field choices without manual reconfiguration.
    • Fixed:
      • Rule matrix versioning hangs or fails on large decision tables.
      • Matrix type field not enforced as mandatory during rule matrix creation.
      • Discounts silently skipped when product offering and product offering family context variables used together.
      • Performance: Deprecated generateNewCode()replaced in context rule management plugin.
      • Performance: Pricing engine log slow to open with large number of sys log records.
    Version 10.1.0 - April 2026
    • Fixed:
      1. Issue with published matrix not updating on published pricing plan.
      2. Issue with manual Pricing adjustments are not returned when pricing is called during MACD add.
    Version 10.0.0 - March 2026
    • New:
      • Added Price Increase Defaulting Matrix for Ramp API & Renewal API
      • Validation added for "Derived Pricing Matrix" rules
    Version 9.1.0 - January 2026
    • Fixed:
      • Apply List Price or Base Price based on pricing plan price point.
      • Incorrect pricing adjustments where multiplelist price adjustments are created with the same values.
    Version 9.0.0 - December 2025
    New: Support for granular admin roles.
    Version 2.0.1 - May 2024
    New: Performance improvements made in adjustment calculations. Display of adjustments in the configuration UI. Support for characteristics based adjustments in standard pricing adjustment matrix.
    Version 1.0.0 - February 2024
    Pricing matrix is a structured framework based on decision tables that specify how list prices are adjusted for products or services based on multiple criteria or attributes. These criteria can include factors such as quantity, customer types, regions, or any other relevant dimensions. These dimensions can be defined using context variables. Pricing matrix can be extended to other simple pricing rules.