Version history

Version 2.1.0 - November 2022

• Champion and support a new HCM rollout with the Employee Center. This Employee Experience Pack demonstrates how an organization can leverage features, such as Campaigns, to target a set population internally about exciting IT (or other) changes and proactively provide answers to questions to cut down on call volume during a technology rollout.
• The purpose of Employee Experience Packs is to help explain the power and ease of configuration of ServiceNow to support complex processes and use cases while providing a great experience. The Employee Experience Packs strive to leverage as many of the advanced features of the system, in support of the specific use case, to demonstrate capabilities new customers/users of the system may not be aware exist. The packs are not intended as direct-install processes ready to leverage in a production process flow, but simply to remove anxiety about where to start, or answer the question what can a good process look like with all the features of ServiceNow?