---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Coaching release notes

# Coaching release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ITSM Coaching application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 9.9.1 - September 2026
:   Bugs fixed

Version 9.9.0 - July 2026
:
    * New: These are new tables that will be in the coaching application:
      * Quality metric type
      * Quality metric category
      * Quality metric category m2m
      * Quality metric
      * Quality metric results
    * Changed:
      * Updated coaching opportunity form
      * Updated coaching assessment form

Version 9.8.1 - March 2026
:   Fixed: Granular admin roles.

Version 9.8.0 - December 2025
:
    * Bug fixes
    * Security uptakes
    * Granular role uptakes

Version 9.7.1 - August 2025
:   Minor bug fixes.

Version 9.7.0 - May 2025
:   Minor bug fixes.{#store-rn-itsm-coaching__latest-store-rn-itsm-coaching}
{#store-rn-itsm-coaching__latest-store-rn-itsm-coaching}

Version 9.6.2 - November 2024
:   No Major feature changes. Contains minor changes and bug fixes.

Version 9.5.0 - August 2024
:   Fixed accessibility issues in this release.

Version 9.4.0 - May 2024
:   Fixed: WCAG bugs.

Version 9.2.0 - February 2024
:
    * Changed:
      * Migrating coaching dashboards to UIB
      * Migrating Trainee dashboards to UIB
      {#store-rn-itsm-coaching__ul_lj5_kjn_21c}
    * Fixed: WCAG issues

Version 9.1.0 - November 2023
:
    * New:
      * Uptook SRP WFO for Contextual sidebar
      * Coaching Assessment (SOW) Accessibility issues Migrated Coach assessment card list to Layout 3.0.
      {#store-rn-itsm-coaching__ul_kyn_1gf_2zb}
    * Fixed: 'Skills' and 'Courses' in coaching assessments are not displayed is fixed.

Version 9.0.1 - August 2023
:
    * New:
      * Migrate to Page layout 3.0
      * Limit skills to 50 as default and make Skills filter persistent
      * Uptake Applicable groups on Coaching
      {#store-rn-itsm-coaching__ul_bbx_qwy_dyb}
    * Fixed: Skill matrix scaling and the low performance issues

Version 8.1.5 - August 2023
:   Fixed: Skill matrix scaling issue and; performance improvement.

Version 8.3.0 - February 2023
:   New: Create demo data for Assessments, Coaches, surveys, and learning content

Version 8.1.4 - September 2022
:   New: Added dynamic error message for Skill matrix, so users who encounters payload size issues can apply filters.

Version 8.1.3 - August 2022
:
    * The ServiceNow Coaching application lets you facilitate the coaching of employees using coaching assessments and coaching opportunities that you can configure for a critical moment in a process.
    * Coaching consistently improves employee performance and processes by providing real-time bi-directional improvement feedback as well as automated contextual recommendations.
    {#store-rn-itsm-coaching__ul_ggk_snc_mxb}