--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Platform Analytics Workspace release notes # Platform Analytics Workspace release notes {#ariaid-title1} Release version: Store Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 17 minutes to read Version history for the Platform Analytics Workspace on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 9.0.14 - September 2026 : * Changed: * The Edit button is now disabled for RenderJavascript widgets (com.glide.ui.portal.RenderJavascript) on migrated dashboards. * The visualization success message now refers to "AI" instead of "Now Assist". {#store-rn-sn-app-analytics-workspace__ul_w23_xdr_lkc} * Fixed: * Radio button sets now follow the expected keyboard navigation pattern. * Numeric signs now render in the correct position in right-to-left languages. * Column filter operators are now fully translated. * Drill down to chart now works as expected. * Dashboard layout stays consistent after discarding changes in edit mode, with no widget gaps or overlaps requiring a page refresh. * Filters with a default value are now applied when a dashboard loads for the first time. * Enabling "Apply to Hierarchy" in a filter no longer writes an oversized JSON payload to sys_user_preference, preventing out of memory errors on customer instances. * Out-of-the-box saved filters no longer return an error when you select Save or Delete. * Applying a saved filter on the visualization or dashboard library pages no longer returns a "Field does not exist on table" error. * Dashboard sharing search now matches on "contains" rather than "starts with", restoring the behavior from before the Australia release. * Email address text in the Share modal now meets WCAG 1.4.3 Contrast (Minimum) AA requirements. * The container collapse and expand icon no longer overlaps adjacent text. * Data visualization descriptions no longer display a null value when no description is set. * Geo map drilldown now returns data when cmn_location.country is configured as a reference field. * Library summary card counts for "Not viewed in last..." cards now reconcile with the filtered list. * The right-click context menu on library pages now includes "Open in new tab". * Long tab names no longer overflow in the Export and Scheduled export modals. * Selecting a search result in Analytics Overview now opens the corresponding item. {#store-rn-sn-app-analytics-workspace__ul_str_xdr_lkc} Version 8.4.7 - September 2026 : * Changed: * Dashboard and visualization panels now update language labels and configuration options when resetting the language, ensuring consistent translation across the interface. * Visualization success messages now reference "AI" instead of "Now Assist" following Otto rebranding. * Dashboards now include accessibility improvements for drag handles and the "Change dashboard" button, which now has proper dialog attributes. * Scheduled export modal message editor now supports adding images, videos, and code changes. * Bar chart drilldown migration now correctly applies groupBy stacking fields and drilldown context properties. * Widget layout changes are now persisted correctly after gridstack drag or resize actions. * Visualization alignment in dashboards has been improved for consistent display. * Dashboard selection from dropdown now takes effect immediately without requiring a page refresh. * Single score reports on the default Time sheet dashboard now allow chart interaction. {#store-rn-sn-app-analytics-workspace__ul_x5q_12r_lkc} * Fixed: * The "View All" option in List visualization no longer breaks, which was due to a script error in drilldowns. * The "Save" button is now disabled when opening a data visualization unless changes are made. * Properties overrides are retained in multivisualization calls when drilling down on a geomap in streaming mode. * Migrated UI Pages in compatibility mode can now be edited. * Dashboards now load correctly in the Firefox browser, resolving cross-browser issues. * All strings are now translated in library pages. * Platform Analytics dashboards no longer apply filters to drilldown visualizations when the follow filter option is disabled. * Sharing panel no longer uses hardcoded dictionary names and works correctly on non-default instances. * Charts no longer display "No content available" when exiting editing mode due to incorrect widget or visualization IDs. * Dashboards now save correctly after selection, and the save button is properly disabled after saving. * Interval field validation issues in daily scheduled exports have been resolved. * UI improvements. {#store-rn-sn-app-analytics-workspace__ul_dmv_ydr_lkc} Version 7.4.8 - September 2026 : * Fixed: * Remove null Default values for data visualization description * Dashboard exports hang on "Export request queued", even though it is actually complete {#store-rn-sn-app-analytics-workspace__ul_bxh_1z1_lkc} Version 8.4.6 - August 2026 : * Fixed: * View All from List visualization is broken because of "TypeError: Assignment to constant variable" in ParWidgetsDrilldowns script include * "Save" button is enabled when opening a data visualization even without making any changes to it * Properties overrides are lost in multivisualization calls when drilling down on a geomap in streaming mode * Migrated UI Page in compatibility mode cannot be edited * Unable to load dashboards on the Firefox browser (cross browser issue) * Some strings are not translated in library pages * In Platform Analytics dashboards, filters are applied to drilldown visualizations even though the follow filter option is disabled * Dashboard selection from dropdown not effective until page refresh * Sharing panel uses hardcoded dictionary names and breaks on non OOB instances * Chart shows "No content available" message when the user exits editing mode due to wrong widgetSysId and visualizationId * Widget layout changes not persisted correctly after gridstack drag/resize * Otto Rebranding: Update "Now Assist" to "AI" in visualization success message * Dashboards - Change dashboard button is missing aria-haspopup="dialog" * Single score reports on OOB Time sheet dashboard do not allow chart interaction * Scheduled export modal message editor missing add image, video, change code buttons * Interval Field Validation issue in daily scheduled exports * Switching language does not update the Visualization Type label * Dashboard/Visualization config panel options are not translated when resetting the language * Bar chart drilldown migration: wrong groupBy stacking field and missing drilldown context properties * Edit Dashboards: Drag handles have accessibility issues * Visualization misalignment in Dashboards * Save button remains enabled on dashboards after selection and allows saving again {#store-rn-sn-app-analytics-workspace__ul_igz_tg1_bkc} Version 7.4.7 - August 2026 : * Fixed: * Tabbing through the page, focus is placed on the grouping of a label and dropdown * Visualizations misalignment in Dashboards * Bar chart drilldown migration: wrong groupBy stacking field and missing drilldown context * View All from List visualization is broken because of "TypeError: Assignment to constant variable" in ParWidgetsDrilldowns script include * Dashboard selection from dropdown not effective until page refresh * Service Operations Workspace - dashboard title order should be flipped when in a right-to-left session language such as Arabic or Hebrew. Close button is not flipped currently either * Dashboard/ Visualization config panel option are not getting translated when resetting the language * Switching language does not update the Visualization Type label * "Save" button is enabled when opening a data visualization even without making any changes to it * Edit Dashboards: "Drag Handles" have accessibility issues. * In platform analytics dashboard, Filter is getting applied to drilldown visualization even though follow filter option is disabled * Migrated UI Page in compatibility mode cannot be edited * Dashboards - Change dashboard button is missing aria-haspopup="dialog" * Otto Rebranding: Update "Now Assist" to "AI" in visualization success message * Interval Field Validation Issue in Daily Scheduled Exports * Save button remains enabled and allows saving it again * Single score reports on OOB Time sheet dashboard do not allow chart interaction {#store-rn-sn-app-analytics-workspace__ul_fz4_5g1_bkc} Version 8.4.1 - July 2026 : * Fixed: * Dashboards and Visualizations * Strategy Execution Dashboard: Resolved permission error ("You do not have permission to access this page") when clicking widgets. * Dashboard Data Integrity: Fixed issue where visualizations on dashboard tabs were unexpectedly overwritten with data from other sources. * Widget Interactions: Restored drag-and-resize functionality for widgets in Platform Analytics Experience Bundle. * Visualization Rendering: Resolved delay when adding visualizations to dashboards from Explorer with the 'Show data for selected period as = Avg' option. * Chart Display: Fixed column chart bars widening unexpectedly when hiding a data source on Business Calendar monthly charts. * Filters and Date Handling * "Today" Predefined Range: Corrected "Today" filter to display the full calendar day instead of starting from the current hour. * Date Field Filters: Fixed timezone handling for "ON" and "NOT ON" operators, and resolved date field filters (Created, Updated, Viewed) returning records from previous dates. * Dashboard Drilldown: Fixed full page refresh during drilldown actions in Service Operations Workspace that caused loss of unsaved work notes. * Exports and Scheduled Reports * Scheduled Exports: Improved validation messaging when attempting to save without completing mandatory fields. * Migrated Scheduled Reports: Resolved case sensitivity issue preventing report owners from editing or deleting migrated scheduled reports. * Export Visibility: Updated export button display to respect dashboard and visualization designer export properties. * Navigation and Accessibility * Cross-tab Navigation: Enabled CTRL + Click to open dashboards and visualizations in new tabs or windows from Platform Analytics on Windows. * Visualization Properties: Improved clarity between widget-level and visualization-level properties in the config panel. * Internationalization * Text Localization: Fixed hardcoded "activate," "deactivate," and "delete" text in analytics overview to support translation. * RTL Support: Corrected dashboard title order and close button orientation for right-to-left languages (Arabic, Hebrew) in Service Operations Workspace. Version 7.4.3 - July 2026 : * Fixed: * Visualization configuration panel not opening in Dashboard edit mode * Dragging and resizing widgets does not work in Platform Analytics plugin- v7.4.1 * Platform Analytics dashboard drilldown causes full page refresh in Service Operations Workspace, resulting in loss of unsaved work note * Distinguish widget level properties from visualization level properties for saved visualizations in config panel * Scheduled Export: Users receive an irrelevant error message ("Failed to save scheduled export. Please contact administrator") when clicking Save without entering mandatory fields. * Recent dashboard is not showing the recently used dashboard if its landed other than dropdown * Migrated scheduled reports cannot be edited/deleted by the owner due to case sensitivity issue * Dashboard library page - Card numbers are not visible in dark theme * Dashboard/Data Visualization filters on date fields (Created, Updated, Viewed) are returning records from previous dates * Hide Export button based on the export properties - Dashboard and Visualization Designer * CTRL + Click does not open dashboards or visualizations in a new tab/window from Platform Analytics Dashboard or Visualization Library on Windows machines * Content block shows up as following filter post migration Version 8.4.0 - June 2026 : * Fixed: * Hide the unsupported Sort by and Group by features from legacy data visualization library page * Share dialog - no results returned when user doesn't have access to roles * Visualization Designer configuration panel shows incorrect error message on application scope mismatch * Scrolling issue with data visualizations in edit mode * Dashboard sharing UI truncates long user group names with no option to view full name in Platform Analytics * Cannot edit read-only data visualization after 'Unlink from dashboard' unless entire browser page is reloaded * Core UI reports do not open from Data Visualization library page when Next Experience UI is turned off * Tabs gets overridden (visually) while switching many times before API finishes it's request * List navigation arrows missing in form view when opening records from List component in Data Visualization * Copy link with Filters feature broken for legacy filters * Distinguish widget level properties from visualization level properties for saved visualizations in config panel * Single score widget is not auto-refreshed in the page {#store-rn-sn-app-analytics-workspace__ul_r2p_h4f_kjc} * Platform Analytics: * Dashboard search function failing to match Keywords * Guided Tour Does not populate route parameters for "default" dashboards, which breaks the functionality * Drilldown View settings are missing in the dashboard visualization configuration. * SVG images on dashboard are missing accessible text {#store-rn-sn-app-analytics-workspace__ul_opj_h4f_kjc} {#store-rn-sn-app-analytics-workspace__ul_vfl_24f_kjc} Version 7.4.1 - June 2026 : * Fixed: * Platform Analytics * When using a date/time filter, the "Today" predefined range incorrectly starts from the current hour instead of all of today. * Visualization Designer configuration panel shows incorrect error message on application scope mismatch * Scrolling issue with data visualizations in edit mode * Dashboard sharing UI truncates long user group names with no option to view full name in Platform Analytics * Cannot edit read-only data visualization after 'Unlink from dashboard' unless entire browser page is reloaded * Core UI reports do not open from Data Visualization library page when Next Experience UI is turned off * List navigation arrows missing in form view when opening records from List component in Data Visualization * Copy link with Filters feature broken for legacy filters- Distinguish widget level properties from visualization level properties for saved visualizations in config panel * Single score widget is not auto-refreshed in the page * Guided Tour Does not populate route parameters for "default" dashboards, which breaks the functionality * Visualizations do not load while switching tabs in browser zoom mode {#store-rn-sn-app-analytics-workspace__ul_ivv_c4f_kjc} * Service Operations Workspace: Dashboard does not load, upon re-selecting the same dashboard again {#store-rn-sn-app-analytics-workspace__ul_ndj_d4f_kjc} {#store-rn-sn-app-analytics-workspace__ul_ymj_14f_kjc} Version 8.3.1 - May 2026 : * New: Allow to add the Now Assist Context Menu in the Platform Analytics dashboard to generate summaries and insights based on AI available skills * Fixed: * History entry and title are generated with an incorrect description when accessing dashboards * Dashboard Statistics table contains negative data incorrectly * Save button is enabled when new properties are added to component * List parameters to be passed when drilling down on dashboards and visualization designer * If v_table property is not on then list will not show CoreUI reports but cards have the count * Visualization Configuration: Data sources empty message is not translated * "You have unsaved changes in Workspaces" indicator dot appears when opening a data visualization * Hide inactive Core UI scheduled exports from the scheduled export library page * "Not used in any dashboard" shows incorrect results {#store-rn-sn-app-analytics-workspace__ul_ddt_t4c_cjc} Version 7.4.0 - May 2026 : * Fixed: * Dashboard Statistic table shows negative data incorrectly * History entry and title are generated with an incorrect description when accessing dashboards * List params need to be passed when list is drilled down on dashboards and visualization designer * Hovering issue in Subject Field while creating Scheduled Email in Platform Analytics * Date filtering does not work for 'ON' operator in Date fields on the List visualizations of Platform Analytics * Visualization Configuration: Data sources empty message is not translated * Hide inactive classic scheduled exports from the scheduled export library page * Collapse icon on top layout should be visible when there are no widgets on top layout * "You have unsaved changes in Workspaces" indicator dot appears when opening a data visualization {#store-rn-sn-app-analytics-workspace__ul_ojd_54c_cjc} Version 6.1.1 - May 2026 : * New: List visualization enhancements: Pagination support; consistent configuration, header, and exporting capabilities(dependent on Yokohama Patch 13). * Fixed: * Widget based settings are not working as expected with saved visualizations * Only supported List export format options are available from export dropdown {#store-rn-sn-app-analytics-workspace__ul_z3t_54c_cjc} Version 8.1.3 - April 2026 : * New: * Ability to specify which list view to drill down to from the Chart Interaction section of data visualizations. * Ability to pass filter parameters via URL for the Platform Analytics inline dashboards {#store-rn-sn-app-analytics-workspace__ul_bvc_nqs_t3c} * Fixed: * Dashboard widgets repositioned after upgrading * "Schedule" option on Platform Analytics within workspaces throws "The page you are looking for could not be found" message. * Widget-based settings not working as expected in saved visualizations. {#store-rn-sn-app-analytics-workspace__ul_c34_nqs_t3c} Version 7.2.10 - April 2026 : * New: * Ability to specify which list view to drill down to from the Chart Interaction section of data visualizations. * Ability to pass filter parameters via URL for the Platform Analytics inline dashboards (dependent on Zurich Patch 8). {#store-rn-sn-app-analytics-workspace__ul_wd2_4qs_t3c} * Fixed: * Hide the unsupported 'Sort By' and 'Group by' features from the Data visualization library. * Cmd+Click not opening CSM Dashboard widget's drill down in its own primary workspace tab. * "Schedule" option on Platform Analytics within workspaces throws "The page you are looking for could not be found" message. * Widget-based settings not working as expected in saved visualizations. * Dashboard header is missing when migrating the dashboard through banner. * Platform Analytics - Scheduled exports UI has several usability issues. {#store-rn-sn-app-analytics-workspace__ul_n3p_4qs_t3c} Version 6.0.20 - April 2026 : Fixed: Platform Analytics Scheduled exports library page has several usability issues Version 8.1.0 - March 2026 : * New: Added navigation buttons from the Dashboard, Visualization, and Filter designer pages back to the Platform Analytics libraries. * Fixed: * Error while updating the Scheduled export. * Scheduled exports UI has several usability issues. * Navigating back to dashboard after updating a record does not show the latest changes. * The drill down is not working for Time series visualizations when group by is applied after migration. * Dashboard export to pdf does not export pivot table. {#store-rn-sn-app-analytics-workspace__ul_lxy_shx_l3c} {#store-rn-sn-app-analytics-workspace__ul_hfz_thx_l3c} Version 7.2.4 - March 2026 : * Fixed: * ACLs are now configured correctly for Par-scheduler and scheduler_admin * Adding a data visualization from a dashboard now assigns ownership to the logged-in user instead of the dashboard owner * Updating a Scheduled Export no longer produces an error * Typing the name of a new data visualization quickly no longer drops the final trailing space * Drilldown in Platform Analytics library visualizations with unusually long URLs no longer returns a "414 Request-URI Too Large" error * Navigating back to a dashboard after updating a record now reflects the latest changes * A chart element highlighted via "Act as filter" no longer persists its selected state when editing and saving non-data properties in edit mode * Drilldown on Time Series visualizations now works correctly when a group-by is applied after migration {#store-rn-sn-app-analytics-workspace__ul_s3w_rhx_l3c} {#store-rn-sn-app-analytics-workspace__ul_z3h_5hx_l3c} Version 6.0.19 - March 2026 : * Fixed: * "Some of the changes you made to the widget are lost" banner no longer appears in Dashboard Edit mode * Filters applied in the Data Visualization widget now carry over to the list view * Clicking "View all" on a Simple List visualization now generates the correct query * Drilldown in Platform Analytics library visualizations with unusually long URLs no longer returns a "414 Request-URI Too Large" error * Navigating back to a dashboard after updating a record now reflects the latest changes * Drilldown on Time Series visualizations now works correctly when a group-by is applied after migration * Redundant properties such as 'noDebounce' and 'propLabel' are no longer added to widget props when saving a dashboard {#store-rn-sn-app-analytics-workspace__ul_mzh_rhx_l3c} Version 7.2.3 - February 2026 : * Fixed: * Clicking on widgets in edit mode shows a blue banner that says "You lost your changes" * Platform Analytics Dashboards - Unable to Copy Dashboard Link with Filter * Add to Dashboard is not enabled in a data visualization of List type if a Group By is configured * Data source and filters reset when changing a data visualization to or from a List in the Visualization Designer * The card "Updated in the last 30 days" in the Dashboard library page is returning incorrect records * Applied Quick access filter is getting displayed as an unavailable option {#store-rn-sn-app-analytics-workspace__ul_bjg_xby_c3c} {#store-rn-sn-app-analytics-workspace__ul_trl_wby_c3c} Version 6.0.18 - February 2026 : Fixed: Clicking on widgets in edit mode shows a blue banner that says "You lost your changes" Version 7.2.2 - January 2026 : * Fixed: * Dashboard view count does not increase after viewing the dashboard * Default heading levels in the dashboard component often cause an illogical heading structure * "Unlink from library" visualization in the dashboard still updates when the original is modified * SharedContext property is being saved in the dashboard layout * Platform Analytics Dashboard -- Image component configuration panel is missing the upload button/flow * Data visualization of type List does not show default columns in the Presentation tab * Data visualization -- Drill-down reports are not working * Admin is no longer able to edit fields in Scheduled Email of Reports (sysauto_report) in Zurich {#store-rn-sn-app-analytics-workspace__ul_bkn_crl_yhc} {#store-rn-sn-app-analytics-workspace__ul_xtb_hrl_yhc} Version 7.2.0 - December 2025 : * New: Ability to group elements in the dashboards and define a background color and border on the component * Fixed: * User with viz_admin role can't read records from par_visualization_configuration * Unable to switch tabs on Platform Analytics dashboard after opening the Dashboard info panel * Dashboard widgets move to different positions after saving the dashboard {#store-rn-sn-app-analytics-workspace__ul_mkh_kqq_jhc} Version 7.1.3 - November 2025 : * Fixed: * When a visualization has "Apply as Filter" selected, updating the Platform Analytics plugin version causes the filter to stop working * Platform Analytics Dashboard tab gets overwritten when a tab is marked as favorite * Dashboard tabs are cloning over other Dashboard tabs * Navigation to UI16 record from List component includes undefined view parameter {#store-rn-sn-app-analytics-workspace__ul_qrn_gr2_dhc} Version 6.0.16 - November 2025 : Fixed: * Confirm button "You made changes to a saved element" needs to be clicked 2 times * When a visualization has "Apply as Filter" selected, updating the Platform Analytics plugin version causes the filter to stop working * Platform Analytics Dashboard tab gets overwritten when a tab is marked as favorite * Dashboard tabs are cloning over other Dashboard tabs * Disabling chart interaction doesn't work in data visualization library * Drilldown using special characters doesn't work when Next Experience UI is off * Navigation to UI16 record from List component includes undefined view parameter Version 3.1.1 - July 2024 : Fixed: Scheduled export form allows to configure only hours information in the interval dates.{#store-rn-sn-app-analytics-workspace__latest-store-rn-sn-app-analytics-workspace} {#store-rn-sn-app-analytics-workspace__latest-store-rn-sn-app-analytics-workspace} Version 4.2.2 - May 2024 : New: Support passing filters information from UI Builder pages into Technical dashboards using the globalFilters property. Version 3.1.0 - March 2024 : * Fixed: * Analytics Center - KPIs tab gives incorrect results on search * Filters cannot be configured on dashboard tabs * The default dashboard on the UI Builder configuration panel is not respected Version 3.0.6 - September 2023 : * Fixed: * Saved visualization changes are not stored on the dashboard * On the List component, fixed filters are not being applied * Scheduling visualization export list does not show records * The title is displayed on the drill down list from visualizations {#store-rn-sn-app-analytics-workspace__ul_yts_jn2_5yb} Version 3.0.3 - August 2023 : Fixed: Support for cascading filters at the tab level- Scoped application notification available in the dashboard's edit mode- Scrollbars hidden when data visualizations are loading on dashboard- Translation available for Dashboard share and Add new element modals. Version 2.1.1 - March 2023 : * Fixed: * Pagination controls for the Dashboard overview tab * The top section above the tabs has a maximum height * The headers and controller actions on Dashboard editing are available also when Next Experience UI is disabled. * Redirection from Indicator scorecard and Simple list elements from the Dashboard {#store-rn-sn-app-analytics-workspace__ul_rdy_kn2_5yb} {#store-rn-sn-app-analytics-workspace__ul_opy_hqs_pwb} Version 2.1.0 - February 2023 : * Fixed: * Fixed the internationalization of the Analytics Center tabs * Improved the redirection to Dashboards tab in Analytics Center {#store-rn-sn-app-analytics-workspace__ul_z1y_nmx_hwb} Version 1.0.12 - September 2022 : Fixed: Analytics Q\&A result page should be full page width and hide the image on Analytics Center Version 1.0.11 - August 2022 : With the Platform Analytics Workspace, you have a central location for analytics on workspaces. Users can view all the workspace dashboards and data visualizations that they have access to. They can create new dashboards and data visualizations and delve into key performance indicators. Privileged users can make what they and others create available for others to include in their workspaces.