---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Field Service Manager Mobile release notes

# Field Service Manager Mobile release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow® Field Service Manager Mobile application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 2.0.9 - September 2026
:
    * What's New:
      * Tasks embedded with breaks represented on mobile calendar
      * Added an embedded shift/break summary to the calendar card
      * Proxy Actions Support
      {#store-rn-fsm-field-service-manager-mobile__ul_bvn_nxq_lkc}

Version 1.1.0 - April 2026
:   Fixed: Personal event creation when WFO is enabled.

Version 1.0.5 - March 2026
:
    * Field Service Manager Mobile is built for enterprise field service managers who run large technician workforces across telecom, utilities, healthcare, facilities, retail, and food service. Right now, most managers spend 5--10% of their time in the field because dispatching, reassignments, approvals, and performance tracking all require a desktop. That keeps managers office-bound, which slows coaching, delays operational decisions, and limits their visibility into what's actually happening on the ground.
    * This app gives managers full operational control from their mobile device. Reassign technicians, reprioritize work orders, monitor SLA breach risk in real time, and view team schedules --- shift data, WFO schedules, and personal events in a single view --- alongside live technician and task locations. Offline capabilities mean the app works in remote or low-connectivity environments without losing functionality.
    * Unlike technician tools repurposed for managers, or workarounds built from disconnected dashboards and third-party apps, this is a purpose-built management experience that runs on the ServiceNow platform your FSM data already lives on. Customers have measured field presence increasing from 5--10% to 40--80%, with direct improvements in technician productivity, SLA compliance, and operational response.
    {#store-rn-fsm-field-service-manager-mobile__ul_p12_nqx_l3c}