Alumni Center release notes
Version history for the HR Service Delivery Alumni Center on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
Version history
- Version 4.2.1 - June 2026
- Fixed:
- Work on implementing Non-Glide Cobalt Raven ACLs
- Enforcing cross-scope access checks for the getRefRecord() API
- Fixed:
- Version 4.1.2 - March 2026
- Fixed: Defects in navigation, label changes, and UI corrections.
- New: Added automation cases.
- Version 4.0.2 - December 2025
- New:
- New Alumni Portal (Alumni Portal Revamp.mp4)
- Revamped Alumni Center with Employee Center Pro experiences such as My Active Items, Proactive Prompts, and Content Widgets.
- Improved alumni services are available out of the box.
- Access your documents directly and securely from your profile.
- Maintain and update your personal details directly within your profile.
- Enter your legacy employment details and latest employment details to maintain your employment history.
- Enable or disable notifications for recommended job opportunities and news/event updates in your profile.
- Admin can showcase the recommended job opportunities.
- New:
- Version 3.0.3 - August 2025
- Fixed: Data dictionary changes for Employee Number.
- Version 2.4.0 - February 2025
-
- Improved Security: The new improvements ensure that your data and resources are better safeguarded against unauthorized access.
- No Action Required: These updates are implemented seamlessly on the backend, requiring no action or configuration changes from your side.
- Version 2.2.0 - November 2024
- Fixed: Security issues.
- Version 2.1.2 - August 2023
-
- New: Enabled dark theme for Alumni Service Center pages.
- Fixed: HR Services that are part of the Alumni Service Center scope are not showing up on the case creation page.
- Version 2.1.1 - December 2022
- Fixes an issue where avatars may not be displayed properly in the Alumni Service Center portal header
- Version 2.1.0 - July 2021
-
- Changed: Now depends on ESC Pro
- Fixed: Missing RCA file added
- Version 2.0.2 - January 2021
-
- New:
- ASC users (alumni) can create the following types of cases:
- General inquiry
- Payroll discrepancy
- Employment verification
- ASC users (alumni) can create the following types of cases:
- New:
- Version 1.1.0 - September 2020
- Provide a centralized hub for your former and furloughed employees to stay connected and engaged with your organization.