Alumni Center release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read
  • Version history for the HR Service Delivery Alumni Center on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 4.2.1 - June 2026
    • Fixed:
      • Work on implementing Non-Glide Cobalt Raven ACLs
      • Enforcing cross-scope access checks for the getRefRecord() API
    Version 4.1.2 - March 2026
    • Fixed: Defects in navigation, label changes, and UI corrections.
    • New: Added automation cases.
    Version 4.0.2 - December 2025
    • New:
      • New Alumni Portal (Alumni Portal Revamp.mp4)
      • Revamped Alumni Center with Employee Center Pro experiences such as My Active Items, Proactive Prompts, and Content Widgets.
      • Improved alumni services are available out of the box.
      • Access your documents directly and securely from your profile.
      • Maintain and update your personal details directly within your profile.
      • Enter your legacy employment details and latest employment details to maintain your employment history.
      • Enable or disable notifications for recommended job opportunities and news/event updates in your profile.
      • Admin can showcase the recommended job opportunities.​​​
    Version 3.0.3 - August 2025
    Fixed: Data dictionary changes for Employee Number.
    Version 2.4.0 - February 2025
    • Improved Security: The new improvements ensure that your data and resources are better safeguarded against unauthorized access.
    • No Action Required: These updates are implemented seamlessly on the backend, requiring no action or configuration changes from your side.
    Version 2.2.0 - November 2024
    Fixed: Security issues.
    Version 2.1.2 - August 2023
    • New: Enabled dark theme for Alumni Service Center pages.
    • Fixed: HR Services that are part of the Alumni Service Center scope are not showing up on the case creation page.
    Version 2.1.1 - December 2022
    Fixes an issue where avatars may not be displayed properly in the Alumni Service Center portal header
    Version 2.1.0 - July 2021
    • Changed: Now depends on ESC Pro
    • Fixed: Missing RCA file added
    Version 2.0.2 - January 2021
    • New:
      • ASC users (alumni) can create the following types of cases:
        • General inquiry
        • Payroll discrepancy
        • Employment verification
    Version 1.1.0 - September 2020
    Provide a centralized hub for your former and furloughed employees to stay connected and engaged with your organization.