---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Alumni Center release notes

# Alumni Center release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Version history for the HR Service Delivery
Alumni Center on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 4.3.5 - September 2026
:   Fixed: The alumni staging records flow, previously inactive with no option to activate, has been corrected. Customers now see configuration options to activate the flow. The flow logic has been moved to a subflow, and all subflows are
    set as read-only.

Version 4.3.1 - August 2026
:
    * New: Unified conversational layer across ServiceNow platform. All references to Now Assist, Moveworks, and AI Experience have been renamed to ServiceNow Otto, providing a consistent conversational interface across the Alumni Center and other in-scope products.
    * Fixed: An issue where the out-of-box access control script could return incorrect evaluations due to a missing condition has been resolved. Access checks now evaluate as intended.

Version 4.2.1 - June 2026
:
    * Fixed:
      * Work on implementing Non-Glide Cobalt Raven ACLs
      * Enforcing cross-scope access checks for the getRefRecord() API

Version 4.1.2 - March 2026
:
    * Fixed: Defects in navigation, label changes, and UI corrections.
    * New: Added automation cases.

Version 4.0.2 - December 2025
:
    * New:
      * New Alumni Portal (Alumni Portal Revamp.mp4)
      * Revamped Alumni Center with Employee Center Pro experiences such as My Active Items, Proactive Prompts, and Content Widgets.
      * Improved alumni services are available out of the box.
      * Access your documents directly and securely from your profile.
      * Maintain and update your personal details directly within your profile.
      * Enter your legacy employment details and latest employment details to maintain your employment history.
      * Enable or disable notifications for recommended job opportunities and news/event updates in your profile.
      * Admin can showcase the recommended job opportunities.
      {#store-rn-hr-alumni-service-center__ul_j52_hdl_mhc}

Version 3.0.3 - August 2025
:   Fixed: Data dictionary changes for Employee Number.

Version 2.4.0 - February 2025
:
    * Improved Security: The new improvements ensure that your data and resources are better safeguarded against unauthorized access.
    * No Action Required: These updates are implemented seamlessly on the backend, requiring no action or configuration changes from your side.

    {#store-rn-hr-alumni-service-center__latest-alumni-service-center}
{#store-rn-hr-alumni-service-center__latest-alumni-service-center}

Version 2.2.0 - November 2024
:   Fixed: Security issues.

Version 2.1.2 - August 2023
:
    * New: Enabled dark theme for Alumni Service Center pages.
    * Fixed: HR Services that are part of the Alumni Service Center scope are not showing up on the case creation page.

Version 2.1.1 - December 2022
:   Fixes an issue where avatars may not be displayed properly in the Alumni Service Center portal header

Version 2.1.0 - July 2021
:
    * Changed: Now depends on ESC Pro
    * Fixed: Missing RCA file added
    {#store-rn-hr-alumni-service-center__ul_rrc_wmy_gqb}

Version 2.0.2 - January 2021
:
    * New:
      * ASC users (alumni) can create the following types of cases:
        * General inquiry
        * Payroll discrepancy
        * Employment verification
        {#store-rn-hr-alumni-service-center__ul_ksl_tmy_gqb}
      {#store-rn-hr-alumni-service-center__ul_jsl_tmy_gqb}
    {#store-rn-hr-alumni-service-center__ul_isl_tmy_gqb}

Version 1.1.0 - September 2020
:   Provide a centralized hub for your former and furloughed employees to stay connected and engaged with your organization.