---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Supplier Case Management release notes

# Supplier Case Management release notes {#ariaid-title1}

Release version: Store  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
Version history for the Supplier Case Management application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

## Version history

Version 12.0.0 - September 2026 (Australia)
:   Changed: Migration of code to Fluent

Version 8.0.4 - July 2026 (Zurich)
:
    * Fixed:
      * Requests raised by a supplier contact from the Supplier Collaboration Portal now correctly transition to the "New" state.
      * Contact invitation for a supplier from workspace and Supplier collaboration portal is fixed.
      * Default supplier catalog item shows list of suppliers.
      * Supplier filtering conditions accepted in document configs validated.
      * Resolved catalog item visibility issue while creating supplier task of action type- "Complete a form".

Version 11.0.0 - June 2026 (Australia)
:
    * Fixed:
      * Improved access controls for better security.
      * Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues reported.

Version 5.9.0 - June 2026
:
    * Fixed:
      * Improved access controls for better security.
      * Fixed translation of user interface text to ensure accurate display of product capabilities across multiple languages, resolving issues reported.
      {#store-rn-slm-supplier-case-mgmt__ul_bp3_vfp_ljc}

Version 7.0.0 - March 2026
:
    * New:
      *
        * Monitor and enforce time-bound documents from suppliers.
          *
            * Provides escalation pathways if document upload tasks are not completed.
            * Enables admins to configure document lead time, grace period, and reminder frequency.
            * Ensures seamless management of documents with expiration dates and reduces manual oversight on renewals.
            * Supplier managers or contacts can fill the expiry date while uploading documents. Based on this, automated upload document tasks are created (Supported only in the Australia release).
        * Assess supplier performance at scale powered by the Smart Assessment Engine application.
          * Bulk distribution via segmentation rules: Associate assessment templates with supplier segments to survey hundreds of suppliers at once, replacing manual one-off outreach.
          * Internal stakeholder completion: Sourcing and procurement teams complete assessments in the Source-to-Pay Workspace, keeping evaluations centralized and auditable.
          * Supplier self-service completion: Supplier contacts complete their assessments through the Supplier Collaboration Portal.
        * Email-driven capabilities to simplify supplier interactions and centralize communication.
          * Email-based task completion: Suppliers can directly complete tasks via email, such as marking tasks complete, playing videos, and accessing shared links.
          * Centralized email tab: Email tab at supplier, case, and task levels to view all communications in one place.
          * Email summarization: Summarization within emails provides quick and clear context for users (for tasks and cases).

Version 5.0.1 - October 2025
:   Fixed:

    * Caller access for supplier onboarding email event
    * Other minor fixes
    {#store-rn-slm-supplier-case-mgmt__ul_g24_lrv_ygc}{#store-rn-slm-supplier-case-mgmt__latest-slm-supplier-case-mgmt}
{#store-rn-slm-supplier-case-mgmt__latest-slm-supplier-case-mgmt}

Version 5.0.0 - August 2025
:   Collaborate with suppliers through a centralized platform for managing and responding to supplier inquiries, enhancing communication efficiency and transparency throughout the supplier lifecycle.