Universal Request for Source-to-Pay Operations release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the ServiceNow® Universal Request for Source-to-Pay Operations application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.
    Version 1.2.2 - June 2026
    • New:
      • SPO‑native integration: Sourcing and Procurement configuration available within the Universal Request app.
      • Cross‑department transfers: Fulfillers transfer Universal Requests across departments with automatic updates to assignment groups.
      • Requester resolution and visibility: Requesters accept resolutions and complete follow‑up tasks directly from the ticket page.
    Version 1.1.2 - March 2026
    Changed: The Universal Request for Source-to-Pay Operations application (app‑fsc‑ur‑common) has been converted from an XML‑based application into a Fluent‑based application.
    Version 1.0.2 - December 2025
    Universal Request is a ServiceNow feature designed to provide a single, centralized entry point for handling service requests across multiple business units. It eliminates confusion about which department to contact by allowing users (employees or suppliers) to submit a generic request that the system intelligently routes to the correct team