ICW Mobile release notes
Version history for the ServiceNow® ICW Mobile application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
- Version 2.0.0 - June 2026
- No updates or changes for this version.
- Version 1.0.2 - May 2026
- This patch updates internal references to an upcoming Innovation Labs release of Industrial Loss Elimination.
- Version 1.0.0 - March 2026
-
- Industrial workers perform required operations and configuration activities in a shop floor environment. Being able to keep an accurate task list and complete activities when needed without having to find a laptop or go to
the control room is a key enabler of productivity for both industrial workers and the processes they support.The ICW Mobile Experience enables workers using the Now Agent app on iOS and Android mobile devices to:
- View outstanding tasks for the area where they work
- Execute assigned Industrial Guided Tasks and other workflows directly on their mobile devices
- Create ad-hoc task workflows based on Industrial Standards
- Industrial workers perform required operations and configuration activities in a shop floor environment. Being able to keep an accurate task list and complete activities when needed without having to find a laptop or go to
the control room is a key enabler of productivity for both industrial workers and the processes they support.The ICW Mobile Experience enables workers using the Now Agent app on iOS and Android mobile devices to: