---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# Insights Clustering Utils release notes

# Insights Clustering Utils release notes {#ariaid-title1}

Release version: Store  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Version history for the ServiceNow® Insights Clustering Utils application on the ServiceNow Store.
Important:  
For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website.

Version 2.0.2 - March 2026
:   Clustering skills and scripts for intents and resolution steps to be used by CSAT for Intent (Conversation Insights 2.0), Process Mining (Agent \& Activity Analysis), and Agent Miner. It utilizes Group-Action Framework for
    clustering, labeling, and reducer, with mapper skills as dependency.