Remote Hands Request Management release notes
Version history for the ServiceNow® Remote Hands Request Management application on the ServiceNow Store.
Important:
For details on system requirements and family compatibility, view the application
listing on the ServiceNow Store
website.
- Version 1.1.0 - June 2026
- This version doesn't have new feature added or changes
- Version 1.0.0 - March 2026
- This application is built to support the remote hands capability, a key feature that enables end customers to securely and efficiently raise remote hands requests. It streamlines technical support by allowing customers to request on-site, hands-on assistance for their devices or systems without managing the coordination themselves. As a result, it reduces resolution time, improves operational efficiency, and enhances the overall customer support experience.