---
sourceDocument: Store Version History Release Notes
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes

 Release :

    - store

ft:locale :

    - en-US

ft:publication_title :

    - Store Version History Release Notes

ft:clusterId :

    - rnst

bundleId :

    - rnst


---

# April 28 2026 Now Assist Suite release notes

# April 28 2026 Now Assist Suite release notes {#ariaid-title1}

Release version: Store  
Updated April 23, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 7 minutes to read  
Now Assist Suite version and compatibility information for the April 28 2026 release on the ServiceNow Store.
Note: Now Assist Suite versions are cumulative. For app version updates that have been carried forward from previous releases, refer to the release notes page for the application's "Last updated" date or the ServiceNow Store app listing. See [Now Assist suite versions in the Application Manager](https://www.servicenow.com/docs/r/platform-administration/application-manager/now-assist-suites-app-mgr.html) for more details.

## Suite version 28.8.20260430 - Zurich Patch 8

{#na-suite-rn-2026-04-28__entry__3}

| App name | Version number | Release notes |
|-|-|-|
| @servicenow/sn-ai-engagement-experience | 3.1.3 | Includes part of a fix to reduce Multiple angular.do?sysparm_type=message API calls from AI Engagement Experience plugin |
| Build Agent (Trial) | 2.1.10 | Fixed: Improved reliability of opening Build Agent from developer portal links that include a prompt. The ServiceNow IDE now opens more consistently, and the prompt is more reliably carried into the Build Agent chat. |
| Build Agent Premium | 1.1.9 | Fixed: Improved reliability of opening Build Agent from developer portal links that include a prompt. The ServiceNow IDE now opens more consistently, and the prompt is more reliably carried into the Build Agent chat. |
[Table 1. New or updated applications]

{#na-suite-rn-2026-04-28__table_eft_132_1jc__entry__3}

| App name | Version number | Last updated |
|-|-|-|
| Agentic Desktop | 2.0.0 | 2026-03-12 |
| AI Agents for ACC | 1.0.3 | 2026-04-09 |
| AI Agents for AIOps | 1.8.2 | 2026-03-12 |
| AI Agents for Customer Success Management | 2.7.2 | 2026-04-09 |
| AI Agents for Discovery | 2.0.4 | 2026-04-09 |
| AI Agents for Domain Separation | 1.0.5 | 2026-04-09 |
| AI Agents for Employee Experience | 2.2.1 | 2026-04-09 |
| AI Agents for Health and Safety | 1.3.1 | 2026-04-09 |
| AI Agents for ITAM | 4.1.0 | 2026-04-09 |
| AI agents for Observability | 5.0.4 | 2026-03-12 |
| AI Agents for Service Exchange Provider | 1.0.12 | 2026-04-09 |
| AI agents for SLO | 1.0.5 | 2026-03-12 |
| AI Agents for Workplace Service Delivery | 3.2.0 | 2026-04-09 |
| AI Control Tower for Now Assist | 3.1.0 | 2026-04-09 |
| AI Data Explorer | 4.0.5 | 2026-03-12 |
| AI Enhanced Recommended Actions | 1.0.1 | 2026-03-12 |
| AI Search RAG | 6.0.1 | 2026-03-12 |
| AI Websearch | 4.0.0 | 2026-03-12 |
| AIOps LEAP | 3.2.1 | 2026-04-09 |
| Alert Assist | 3.8.1 | 2026-03-12 |
| Amazon Bedrock Spoke | 1.4.0 | 2026-03-12 |
| Analytics Generation | 4.1.4 | 2026-04-09 |
| App Generation | 28.3.11 | 2025-12-11 |
| App Summary | 28.2.6 | 2025-12-11 |
| Assist Order Management AI Agent | 1.0.1 | 2026-03-12 |
| ATF troubleshooting agent | 1.0.6 | 2026-03-12 |
| Care Team Operations AI agent collection | 1.0.2 | 2026-04-09 |
| Catalog Conversational Coverage | 6.0.1 | 2026-03-12 |
| Chat Recommendation | 1.6.3 | 2026-04-09 |
| Chat Summarization for Virtual Agent | 1.10.5 | 2026-04-09 |
| Complaint Case AI Agents collection | 1.1.1 | 2026-04-09 |
| Conversation Evaluator | 3.0.1 | 2026-03-12 |
| Conversation Improvement themes | 1.0.7 | 2025-12-11 |
| Conversation Insights | 3.0.0 | 2026-03-12 |
| Conversational Help | 2.0.3 | 2026-03-12 |
| Conversational Studio | 7.1.5 | 2026-04-09 |
| Conversational subflows and actions | 29.2.2 | 2026-04-09 |
| CTO Voice AI Agents | 1.0.2 | 2026-04-09 |
| Custom App Record Summarization | 29.1.2 | 2026-04-09 |
| Customer Service Management AI agent collection | 5.1.0 | 2026-04-09 |
| Customer Service RMA AI Agents | 1.0.2 | 2026-03-12 |
| Dashboard and visualization export | 1.3.5 | 2026-01-20 |
| DocIntel Vision AI Agent | 1.0.2 | 2026-04-09 |
| Document Intelligence for Contract Management Content Pack | 1.4.1 | 2026-03-12 |
| Dynamic Guidance | 28.2.15 | 2026-04-09 |
| External content connectors - Now Assist agent | 1.0.4 | 2026-04-09 |
| Field Service Management AI agent collection | 2.1.0 | 2026-04-09 |
| Financial Services Operations AI agent collection | 3.0.3 | 2025-12-11 |
| Flow Designer GenAI | 29.1.3 | 2026-03-12 |
| Flow Generation | 28.3.3 | 2026-03-12 |
| Flow Summarization | 28.3.4 | 2026-03-12 |
| Form data collector | 2.0.0 | 2025-12-11 |
| Generative AI Controller | 13.1.2 | 2026-04-09 |
| Google Gemini Spoke | 1.6.0 | 2026-03-12 |
| GRC Common GenAI | 22.0.3 | 2026-03-12 |
| GRC Shared GenAI | 22.0.1 | 2026-03-12 |
| Group-Action Framework | 6.1.2 | 2026-04-09 |
| HR Service Delivery AI agent collection | 6.0.1 | 2026-04-09 |
| HR Talent AI Agent Collection | 4.1.0 | 2026-04-09 |
| HR Voice AI Agents | 2.2.1 | 2026-04-09 |
| IBM watsonx Spoke | 1.0.4 | 2025-01-30 |
| Insights Clustering Utils | 2.0.2 | 2026-03-12 |
| IRM Compliance GenAI | 22.0.1 | 2026-03-12 |
| IRM Risk GenAI | 22.0.1 | 2026-03-12 |
| IT Service Management AI agent collection | 7.0.6 | 2026-04-23 |
| IT Service Management AI voice agent collection | 1.2.0 | 2026-04-09 |
| ITOM AI Agents For Service Mapping | 1.2.6 | 2026-03-12 |
| Knowledge Center | 31.8.1 | 2026-04-09 |
| Knowledge Graph | 7.1.2 | 2026-04-09 |
| List AI Experience | 2.0.8 | 2026-03-12 |
| Manage Invoice Operations | 1.0.2 | 2026-04-09 |
| Manage Order Operations | 1.0.4 | 2026-04-09 |
| Manufacturing Commercial Operations AI agents collection | 2.0.2 | 2026-03-12 |
| Microsoft Azure AI Speech Spoke | 1.0.1 | 2025-06-05 |
| Microsoft Azure AI Spoke | 1.0.3 | 2025-01-30 |
| Microsoft Azure OEM Translator Service Spoke | 4.0.2 | 2025-07-10 |
| Microsoft Azure OpenAI Generative AI Spoke | 3.10.0 | 2026-04-09 |
| MID Guardian | 1.0.4 | 2025-12-11 |
| Mobile Builder AI | 27.4.8 | 2026-04-09 |
| Model Context Protocol Client | 2.1.0 | 2026-03-12 |
| Model Context Protocol Server | 1.3.1 | 2026-04-09 |
| Notifications Email Agents | 2.0.1 | 2026-04-09 |
| Now Assist Admin Console | 9.0.5 | 2026-04-09 |
| Now Assist Agents for requestor | 3.3.0 | 2026-04-09 |
| Now Assist AI Agents | 7.1.36 | 2026-04-23 |
| Now Assist AI Helper - Galileo Inside | 2.1.2 | 2025-10-16 |
| Now Assist AI web agent | 29.0.7 | 2025-12-11 |
| Now Assist Analytics | 4.1.3 | 2026-04-09 |
| Now Assist context menu | 3.3.7 | 2026-04-17 |
| Now Assist Data Kit | 7.1.2 | 2026-04-09 |
| Now Assist for Accounts Payable Operations (APO) | 7.1.0 | 2026-04-09 |
| Now Assist for App Engine | 29.1.2 | 2026-04-09 |
| Now Assist for Automation Center | 1.1.2 | 2026-04-09 |
| Now Assist for Care Team Operations | 1.0.3 | 2026-04-09 |
| Now Assist for code generation | 28.5.19 | 2026-04-09 |
| Now Assist for Collaborative Work Management (CWM) | 5.0.1 | 2026-03-12 |
| Now Assist for Complaint Case (CSM) | 2.1.1 | 2026-04-09 |
| Now Assist for Configuration Management Database (CMDB) | 3.2.1 | 2026-04-09 |
| Now Assist for Contract Analysis | 1.0.6 | 2026-04-09 |
| Now Assist for CPQ | 1.0.3 | 2026-04-09 |
| Now Assist for Creator | 28.8.2 | 2026-04-09 |
| Now Assist for Customer Service Management (CSM) | 12.1.2 | 2026-04-23 |
| Now Assist for Digital End-user Experience (DEX) | 4.1.2 | 2026-04-09 |
| Now Assist for Employee Center Pro | 1.1.9 | 2025-12-11 |
| Now Assist for Employee Experience | 4.1.1 | 2026-04-09 |
| Now Assist for Enterprise Architecture (EA) | 7.1.0 | 2026-03-12 |
| Now Assist for Field Service Management (FSM) | 9.1.0 | 2026-04-09 |
| Now Assist for Financial Services Operations (FSO) | 2.0.5 | 2026-01-20 |
| Now Assist for FSC Common | 6.1.0 | 2026-04-09 |
| Now Assist for Hardware Asset Management | 4.1.0 | 2026-04-09 |
| Now Assist for Health and Safety | 1.3.1 | 2026-04-09 |
| Now Assist for HLA | 1.0.1 | 2026-03-12 |
| Now Assist for HR Service Delivery (HRSD) | 13.1.3 | 2026-04-09 |
| Now Assist for Impact | 3.1.3 | 2026-04-09 |
| Now Assist for Integration Hub | 2.2.1 | 2025-11-06 |
| Now Assist for IRM | 22.0.0 | 2026-03-12 |
| Now Assist for IT Operations Management (ITOM) | 2.6.9 | 2026-04-09 |
| Now Assist for IT Service Management (ITSM) | 13.0.11 | 2026-04-23 |
| Now Assist for Legal Service Delivery | 1.6.5 | 2026-04-09 |
| Now Assist for Manufacturing Commercial Operations (MCO) | 2.0.1 | 2026-03-12 |
| Now Assist for Operational Sustainability | 22.0.2 | 2026-03-12 |
| Now Assist for Order Management | 2.0.7 | 2026-04-09 |
| Now Assist for OTSM | 3.1.2 | 2026-03-12 |
| Now Assist for Platform | 11.1.0 | 2026-04-09 |
| Now Assist for Platform for Requestor | 3.0.1 | 2026-03-12 |
| Now Assist for Playbook | 28.0.1 | 2025-12-11 |
| Now Assist for Privacy Management | 22.0.1 | 2026-03-12 |
| Now Assist for Process Mining | 2.6.5 | 2026-03-12 |
| Now Assist for Prompt Assistance | 4.0.3 | 2026-04-09 |
| Now Assist for Public Sector Digital Services (PSDS) | 2.0.3 | 2026-03-12 |
| Now Assist for Purchase Order Management (POM) | 1.1.0 | 2026-04-09 |
| Now Assist for RPA Hub | 5.0.4 | 2026-03-12 |
| Now Assist for RSM | 1.3.0 | 2026-03-12 |
| Now Assist for Sales and Order Management for Telecommunications | 2.0.7 | 2026-04-09 |
| Now Assist for Sales Force Automation (SFA) | 1.1.1 | 2026-04-09 |
| Now Assist for Security Incident Response (SIR) | 4.3.1 | 2026-03-12 |
| Now Assist for Security Incident Response integrations | 1.1.1 | 2026-01-20 |
| Now Assist for Service Exchange | 1.0.12 | 2026-04-09 |
| Now Assist for Setup | 2.0.7 | 2026-04-09 |
| Now Assist for Setup Core | 1.0.6 | 2026-04-09 |
| Now Assist for Software Asset Management (SAM) | 7.0.0 | 2026-04-09 |
| Now Assist for Sourcing and Procurement Operations (SPO) | 9.1.0 | 2026-04-09 |
| Now Assist for Spoke Generation | 1.5.10 | 2025-12-11 |
| Now Assist for Strategic Portfolio Management (SPM) | 9.1.0 | 2026-04-09 |
| Now Assist for Supplier Lifecycle Operations (SLO) | 7.1.0 | 2026-04-09 |
| Now Assist for Talent | 1.7.0 | 2026-04-09 |
| Now Assist for Telecommunications | 1.1.5 | 2026-04-09 |
| Now Assist for Telecommunications, Media and Technology (TMT) | 6.0.6 | 2026-04-09 |
| Now Assist for Third-Party Risk Management | 22.0.9 | 2026-04-09 |
| Now Assist for Vault | 1.0.4 | 2026-03-12 |
| Now Assist for Voice | 4.1.2 | 2026-04-09 |
| Now Assist for Vulnerability Response | 4.1.2 | 2026-04-09 |
| Now Assist for Workplace Service Delivery (WSD) | 1.1.8 | 2026-03-12 |
| Now Assist for Zero Copy Connector | 1.0.9 | 2025-12-11 |
| Now Assist in AI Search | 16.1.3 | 2026-04-09 |
| Now Assist in Catalog Builder | 7.1.0 | 2026-04-09 |
| Now Assist in Catalog item forms | 1.2.5 | 2025-12-11 |
| Now Assist in Contract Management | 2.1.3 | 2026-04-09 |
| Now Assist in Conversational Catalog Request | 6.0.2 | 2026-03-12 |
| Now Assist in Document Intelligence | 6.0.10 | 2026-04-09 |
| Now Assist in Document Management | 2.0.5 | 2025-12-11 |
| Now Assist in Knowledge Management | 30.8.0 | 2026-04-09 |
| Now Assist in Standard Ticket Page | 1.0.6 | 2025-12-11 |
| Now Assist in Virtual Agent | 17.0.12 | 2026-04-09 |
| Now Assist in Virtual Agent Configurations | 12.0.2 | 2026-04-09 |
| Now Assist Platform Skills | 2.4.3 | 2026-03-12 |
| Now Assist Skill Discovery and Execution | 9.1.9 | 2026-04-09 |
| Now Assist Skill Kit | 8.1.3 | 2026-04-09 |
| Now Assist Troubleshooting | 4.0.2 | 2025-07-31 |
| OpenAI Generative AI Spoke | 3.4.0 | 2025-07-31 |
| OT Manager Foundation | 3.3.1 | 2026-04-09 |
| Platform AI Agents and Skills | 12.1.8 | 2026-04-09 |
| prompt-management | 1.0.11 | 2026-03-12 |
| Public Sector Digital Services AI Agent Collection | 1.0.10 | 2025-12-11 |
| Query Generation | 5.1.1 | 2026-04-09 |
| RAG for code generation | 1.1.8 | 2026-03-12 |
| Recommendation template | 22.0.1 | 2026-03-12 |
| RSM AI agent collection | 1.3.0 | 2026-03-12 |
| Sales Development AI Agents | 1.0.7 | 2025-12-11 |
| Screen Summarization | 1.0.10 | 2026-04-09 |
| ServiceNow AI Lens | 4.0.0 | 2026-03-12 |
| Summarization for Order Management | 2.0.1 | 2026-03-12 |
| Summarization for Quote Management | 1.1.0 | 2026-04-09 |
| Telecommunications Media and Technology AI agent collection | 5.1.3 | 2026-04-09 |
| Test Generation | 5.0.2 | 2026-03-12 |
| Theme Builder AI | 1.0.4 | 2026-03-12 |
| UI Generation | 28.2.14 | 2026-01-23 |
| Universal Request AI agent collection | 1.0.7 | 2026-04-09 |
| Voice input for Now Assist | 1.3.13 | 2025-12-11 |
| Workflow Data Fabric Hub | 2.2.1 | 2026-01-20 |
| Zero Touch Service Desk | 2.0.14 | 2026-04-23 |
[Table 2. Application versions carried forward (no changes)]

{#na-suite-rn-2026-04-28__table_eft_132_1jc}