Vendor Management Workspace release notes

  • Release version: Store
  • Updated November 7, 2024
  • 2 minutes to read
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    Summary of Vendor Management Workspace Release Notes

    The Vendor Management Workspace application on ServiceNow enables vendor managers to comprehensively view and manage risk and performance data for all vendors. It integrates with Continual Improvement Management and Performance Analytics to enhance visibility into vendor performance and track improvement initiatives.

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    Key Features

    • Version Updates: The release notes outline multiple updates from version 1.0.3 in September 2021 to version 3.5.0 in November 2024, highlighting new features, fixes, and changes.
    • Performance Enhancements: Recent updates include fixes for ACL bugs, KPI group improvements, and support for localization in vendor performance analysis.
    • Modernized Interface: The application features a user-friendly interface with updated layouts and controls for better navigation and usability.
    • Vendor KPIs: New indicators such as "Vendor Satisfaction" and "Manual SLA from External Source" have been added, offering more comprehensive performance tracking.
    • Deprecation Notices: Legacy plugins are planned for deprecation, with new subscription models introduced for the Vendor Management Workspace.

    Key Outcomes

    With the updates and enhancements in the Vendor Management Workspace, ServiceNow customers can expect improved functionality for managing vendor performance and risk. The integration with analytics and improvement management ensures that vendor managers have the tools needed for effective oversight and strategic decision-making.

    Version history for the Vendor Management Workspace application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 3.5.0 - November 2024
    • Fixed:
      • Fix for ACL Hardening Phase 2 (2024)
      • Addaria-label to now-text-link in the "Vendor Performance" table
      • Align the pagination control of the "Vendor Performance" table to the bottom
      • Add l10n support to sn-par-visualization-base on the landing page
    Version 3.4.2 - August 2024
    Changed: KPI groups on vendor management workspace used to display legacy indicators. Legacy indicators have been replaced with the current set of indicators based on the new tables with a 'VMW:' prefix.
    Version 3.3.0 - February 2024
    • New: Migrate page layout to 3.0
    • Fixed: ACL bugs
    Version 3.1.3 - September 2023
    • Fixed:
      • Change in date range should reflect on all the KPI related pages.
      • Minor issues related to KPI groups
    Version 3.2.0 - August 2023
      • New:
        • Localization
        • PO integration
      • Fixed: Display Vendor KPIs in the KPI Group order
    Version 3.1.2 - May 2023
    • New:
      • Add "Vendor Satisfaction", "Vendor Requested Items" and "Manual SLA from External Source" indicators into "Harware" and "Software" KPI Groups
      • Create "Vendor Properties" page for all vendor related sys propertiesAdding Vendor Admin role to view the vendor properties
      • Upgrade snc-app-parent@5.0.0.98
    • Changed:
      • Hide sidebar in the vendor page since the plugin is optional
      • Integrate app-optimize-kpi-group-details-common
    • Fixed:
      • Fix "Performance" page doesn't load the first timeGrid doesn't show empty value when there is no data for selected dates(present date).
      • Fix Vendor Score opened in KPI breakdown details page doesn't show the Single Score, Time series graph
      • Fix Vendor scores in the list module doesn't have new configuration changes
      • Fix missing 'report_view' ACLs on all tables
      • Fix Vendor Satisfaction score is not available for vendors
      • Fix Scores Grid under vendor score breakdowns should be clickable
    • Removed:
      • Remove dependency of Service Owner Workspace
      • Remove dependency of Success Indicator
    Version 3.1.0 - February 2023
    Minor fixes.
    Version 3.0.3 - December 2022
    Changed: updated release version
    Version 3.0.0 - August 2022
    Fixed: minor bug fixes
    Version 2.1.1 - June 2022 (San Diego)
    • Changed:
      • The Vendor Manager Workspace (Legacy) (com.snc.vlm.vmw) plugin is planned for deprecation in the San Diego release.
      • The Vendor Management Workspace (com.snc.sn_itsm_vendor) plugin is available as a separate subscription.
    Version 1.0.6 - June 2022 (Rome)
    • Changed:
      • The name Vendor Manager Workspace has been changed to Vendor Manager Workspace (legacy)
      • The app-itsm-vendor has been renamed to Vendor Management Workspace and uses the com.snc.sn_itsm_vendor plugin
      • The above changes were backported to Rome and San Diego
    Version 2.0.2 - February 2022
    New: Vendor Management Workspace has a new, modernized look and feel.
    Version 1.0.3 - September 2021
    The Vendor Management Workspace allows vendor managers to holistically view and manage risk and performance data for all of the vendors they manage. The product works with Continual Improvement Management to create and track initiatives for vendor improvement. Vendor Management also integrates with Performance Analytics to provide unprecedented visibility into vendor performance.