--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # ServiceNow Otto for RPA Hub release notes # ServiceNow Otto for RPA Hub release notes {#ariaid-title1} Release version: Store Updated August 6, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of ServiceNow Otto for RPA Hub Release Notes ServiceNow Otto for RPA Hub is an application designed to accelerate robotic process automation (RPA) development by leveraging AI-driven bot generation skills within the RPA Desktop Design Studio. It enables users to create and edit automations and activities quickly using short text prompts and preview options, catering to both new and experienced RPA developers. Show full answer Show less ## Key Features * **AI-Powered Bot Generation:** The application utilizes multiple AI models---including Now LLM Long-Term Support (LTS), Azure OpenAI GPT, Google Gemini, and Anthropic Claude---to generate RPA bots efficiently. * **Enhanced Access Controls:** Access to the RPA bot generation skill is restricted to users with the RPA developer or RPA admin roles, which include the Now Assist Admin user role, ensuring secure and controlled usage. * **Improved Automation Development:** Users can build automation logic from predefined components or from scratch using intuitive text prompts, significantly speeding up the automation creation process. * **Branding Alignment:** The AI experience branding in RPA Desktop Design Studio has been updated to align with ServiceNow Otto's naming and visual guidelines, providing a consistent user interface. * **Performance Enhancements:** Various updates have been made to improve the overall performance and efficiency of the RPA bot generation skill. ## Practical Benefits * Rapid creation and editing of automations through AI-powered text prompts, reducing development time. * Access to a variety of AI model providers gives flexibility and improved bot generation quality. * Controlled access ensures that only authorized RPA developers and administrators can use the bot generation capabilities. * Continuous improvements and support for new AI models help keep automation capabilities cutting-edge. ## Version Highlights * **Version 5.1.1 (Aug 2026):** Updated AI experience branding. * **Version 5.0.4 (Mar 2026):** Added support for Model provider version for bot generation skill. * **Version 3.3.0 (Jan 2026):** Introduced Now LLM Long-Term Support model as an AI provider. * **Version 2.1.0 (Oct 2025):** Strengthened access controls to restrict usage to specific roles. * **Version 2.0.0 (Jun 2025):** Initial introduction of RPA bot generation skill with text prompt-driven automation creation. ## Next Steps for Customers Customers should ensure that their users have the appropriate RPA developer or admin roles to access the bot generation features. Reviewing the latest supported AI models and understanding the enhanced capabilities can help maximize the value of the Otto for RPA Hub application. For system requirements and compatibility, customers should consult the ServiceNow Store listing. Version history for the ServiceNow Otto for RPA Hub application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 5.1.1 - August 2026 (Australia) : Changed: Updated the AI experience branding in RPA Desktop Design Studio to align with ServiceNow Otto naming and visual guidelines. Version 5.0.4 - March 2026 (Australia) : New: Added support for Model provider version for RPA bot generation skill Version 3.3.0 - January 2026 (Yokohama) : New: Use Now LLM Long-Term Support (LTS) model as AI model provider for RPA bot generation skill in addition to Azure OpenAI, Google Gemini, Now LLM, and Anthropic Claude on AWS. Version 5.0.2 - December 2025 : New: Use Now LLM Long-Term Support (LTS) model as AI model provider for RPA bot generation skill in addition to Azure OpenAI, Google Gemini, Now LLM, and Anthropic Claude on AWS. Version 2.1.0 - October 2025 : Changed: Enhanced access controls for RPA bot generation skill. Access to RPA bot generation skill is now restricted to users with the RPA developer or RPA admin role. These roles contain the Now Assist Admin user role (sn_nowassist_admin.user). Version 4.0.1 - October 2025 : Performance Improvements.{#store-rn-plat-app-engine-now-assist-rpa-hub__latest-store-rn-plat-app-engine-now-assist-rpa-hub} {#store-rn-plat-app-engine-now-assist-rpa-hub__latest-store-rn-plat-app-engine-now-assist-rpa-hub} Version 4.0.0 - September 2025 (Zurich) : Changed: Enhanced access controls for RPA bot generation skill. Version 3.2.0 - September 2025 : Changed: Enhanced access controls for RPA bot generation skill. Access to RPA bot generation skill is now restricted to users with the RPA developer or RPA admin role. These roles contain the Now Assist Admin user role (sn_nowassist_admin.user). Version 3.1.0 - August 2025 (Yokohama) : New: Google Gemini and Anthropic Claude are available as AI model providers for RPA bot generation skill in addition to Azure OpenAI GPT and Now LLM. Version 2.0.0 - June 2025 (Xanadu) : New: Use the Robotic Process Automation (RPA) bot generation skill in RPA Desktop Design Studio to create and edit automations and activities through short text prompts and preview options, significantly accelerating automation development. It equips both newcomers and veteran users with the capability to rapidly develop and construct improved automations. Improve automation logic using the Build automation option, whether starting from predefined components or a blank slate, guided by intuitive text prompts. Version 3.0.2 - May 2025 : Changed: Improved RPA bot generation by adding more components information. For more information about the list of supported components, see Supported components and connectors for Now Assist for RPA Hub in Yokohama release. Version 1.0.0 - February 2025 : Use the Robotic Process Automation (RPA) bot generation skill in RPA Desktop Design Studio to create and edit automations and activities through short text prompts and preview options, significantly accelerating automation development. It equips both newcomers and veteran users with the capability to rapidly develop and construct enhanced automations. Improve automation logic using the Build automation option, whether starting from predefined components or a blank slate, guided by intuitive text prompts.