Zendesk spoke release notes

  • Release version: Store
  • Updated June 11, 2026
  • 1 minute to read

    • Version history for the Zendesk Spoke on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 1.9.0 - June 2026
    Security patch for non-glide ACLs
    Version 1.8.0 - November 2025
    Security patch: Improve sample webhook registry security.
    Version 1.7.1 - June 2025
    Fixed: Upload attachment other than JSON types.
    Version 1.7.0 - November 2024
    Evaluated and modified sandbox access for client-callable script includes as false.
    Version 1.6.2 - January 2024
    Fixed: Look up Users Stream action does not bring in all users using pagination.
    Version 1.6.1 - August 2023
    In v1.6.1, the Look up Custom Role By ID action is fixed.
    Version 1.6.0 - May 2023
    Passed SAM Application testing and relist this Spoke with about 40+ new actions that align with Zendesk ticket management business.
    Version 1.5.0 - September 2022
    • Added 50+ more actions
    • Added bi-directional integration design pattern
    • Added remote table
    • Added authentication template
    • Added sample outbound flow
    Version 1.0.0 - August 2021
    New: Manage Zendesk accounts using your ServiceNow instance. Analyse the data usage for Zendesk and reclaim the idle accounts.