Knowledge API release notes

  • Release version: Store
  • Updated March 12, 2026
  • 1 minute to read
  • Version history for the Customer Service Management Knowledge API on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 29.0.1 - March 2026
    No major changes in this release.
    Version 1.0.2 - May 2022
    Fixed: Improved functionality in Knowledge API related to fetching attachments.
    Version 1.0.1 - December 2021
    • Fixed: Bug fix to allow configurability of the REST API end point.
    Version 1.0.0 - March 2020
    Provides REST API endpoints that enable applications to integrate with the Knowledge Management application for searching, viewing, and fetching lists of most viewed and featured knowledge articles.