Admin Center release notes

  • Release version: Store
  • Updated June 11, 2026
  • 2 minutes to read
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    Summary of Admin Center release notes

    The Admin Center application on the ServiceNow Store is designed to streamline and centralize platform administration for ServiceNow customers. It offers a unified experience for onboarding, managing, and configuring entitled products, enhancing administrative governance, and improving user experience through iterative updates and bug fixes. The application evolves regularly to meet enterprise needs, providing tools that simplify product discovery, installation, and administration.

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    Key Features

    • Manage Your Products (Version 6.0.0, April 2026): Introduces a centralized "Manage Your Products" section on Admin Center and Admin Home. This feature consolidates onboarding, product discovery, installation actions, and implementation guidance into a consistent, guided workflow. It replaces fragmented starting points, accelerating time to value.
    • Product Tiles: Four key product tiles are available to support onboarding: AI-Native IT Service Desk (formerly CoreIT), Core Business Suite Foundation, IT Operations Management, and Now Assist Admin. Each tile includes a "View product overview" button linking to Product Hubs for guided implementation.
    • Granular Admin Role (Version 6.0.0): Introduces a granular Admin Center-specific admin role that enables role-based access delegation without granting full system administrator privileges. This enhances security by supporting least-privilege principles and facilitates safe extension of administrative responsibilities in large or regulated environments.
    • UX Enhancements (Version 6.1.1, June 2026): Includes minor user experience improvements such as clickable product name cards, a clear and dismissible banner indicating app pre-installation, and pre-installed non-AI Implementation Agent in sub-production environments before first login.
    • Bug Fixes and Stability Improvements: Across multiple versions, issues related to localization, data cleanliness, dashboard labels, broken links, and widget functionality have been addressed to ensure a stable and reliable experience.
    • Compatibility and Theming: Recent versions improved compatibility with the Coral theme and addressed internationalization (i18n) bugs to enhance global usability.

    Key Outcomes for ServiceNow Customers

    • Streamlined Product Onboarding: Customers can now efficiently discover, install, and configure entitled products through a unified interface, reducing complexity and accelerating deployment.
    • Improved Administrative Governance: The granular Admin Center role supports secure delegation of administrative tasks, aligning with enterprise security best practices and enabling scalable administration.
    • Enhanced User Experience: UX improvements and clear guidance reduce confusion and improve usability, making it easier for administrators to navigate and manage their ServiceNow environment.
    • Increased Stability and Compatibility: Ongoing fixes and enhancements ensure a reliable platform that integrates smoothly with the latest ServiceNow themes and internationalization requirements.
    • Centralized Administrative Workflows: Admin Center continues to evolve as a single place to manage both strategic and tactical administrative activities, supporting better operational efficiency.

    Version history for the Admin Center application on the ServiceNow Store.

    Important:
    For details on system requirements and family compatibility, view the application listing on the ServiceNow Store website.

    Version history

    Version 6.1.1 - June 2026
    • Minor UX enhancements
    • Pre-installed applications — In sub-prod, customers will see the non-AI version of Implementation Agent installed before first login
    • Banner — Clear and dismissible banner indicating app pre-install
    • Product cards — Clickable product name cards
    Version 6.0.3 - May 2026
    • Data cleanliness
    • Localisation fixes
    • Stability fixes
    • Minor UX enhancements
    Version 6.0.0 - April 2026
    • "Manage Your Products"
      • We've introduced a new "Manage Your Products" section on Admin Center and Admin Home to simplify onboarding and provide a centralized, guided entry point for ServiceNow administrators that surfaces entitled products, entry into product hubs and installation actions, and implementation guidance in a single, unified experience. It replaces fragmented starting points across the platform by providing admins with clear “where do I start” context, enabling them to discover, install, and configure products through a consistent workflow. Admin Home serves as the foundation for product onboarding, autoinstallation, and post-install configuration via Product Hubs, reducing complexity and accelerating time to value for customers.
    • What's New:
      • Four product tiles are now available:
        • AI-Native IT Svc Desk (fka CoreIT)
        • Core Business Suite Foundation
        • IT Operations Management
        • Now Assist Admin
      • Each tile includes a "View product overview" button to start the implementation journey from Product Hubs.
    • Granular Admin Role:
      • What's New:
        • Introduced a granular Admin Center admin role to allow controlled access to Admin Center capabilities without granting full system admin privileges
    • Changed: Enhanced administrative governance by enabling role‑based delegation specific to Admin Center functionality
    • Admin Center & Access Experience:
      • The Admin Center granular role allows organizations to safely extend administrative responsibilities for platform setup, adoption guidance, and configuration workflows—without increasing security risk.
      • This capability supports large enterprises and regulated environments by aligning administrative access with least‑privilege principles, while preserving a consistent and intuitive Admin Center experience.
    Version 4.2.7 - December 2025
    Bug fixes: Fixed label name on Shared admin dashboard.
    Version 4.2.6 - July 2025
    This patch release has a fix to a bug related to i18n
    Version 4.2.5 - June 2025
    This version has compatibility to coral theme.
    Version 4.2.3 - May 2025
    Includes few bug fixes and minor change to upgrade card on home page.
    Version 2.1.2 - February 2025
    This version contains backport fix for following bug: Nothing happens after clicking on a record in 'All Active Tasks' widget in the 'Shared admin dashboard'.
    Version 4.1.0 - November 2024
    Minor changes to menu items.
    Version 2.1.1 - June 2024
    Minor bug fixes.
    Version 2.0.7 - February 2024
    Fixed: Minor bug fixes and improvements.
    Version 2.0.4 - December 2023
    A broken link is fixed.
    Version 1.2.3 - May 2023
    • New:
      • Embedded PA Dashboard for Admin users on Admin Home
      • Surfaced critical instance information on Admin Home
      • Ability to provide feedback on the Admin Home
    Version 1.1.4 - December 2022
    Fixed video content duplication on Application Details pages.
    Version 1.1.3 - November 2022
    Fixed: Minor fixes for broken links and supported version content.
    Version 1.1.2 - August 2022
    • The ServiceNow Admin Center is a new application in the Tokyo release. This inaugural release features Adoption Blueprints, which provide a centralized view of applications included in your license and how you can use them to achieve measurable IT business outcomes.
    • Admin Center will continue to evolve to become a centralized place to manage all your strategic and tactical administrative work on the platform. Stay tuned for updates!