--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Supplier Relationship and Performance Management release notes # Supplier Relationship and Performance Management release notes {#ariaid-title1} Release version: Store Updated September 10, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 4 minutes to read Version history for the Supplier Relationship and Performance Management application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 11.0.0 - September 2026 (Australia) : Changed: Migration of code to Fluent Version 8.0.0 - September 2026 (Zurich) : Changed: Migration of code to Fluent Version 10.0.0 - June 2026 (Australia) : * New: * Enhanced Smart Assessments UI flow for better user experience. * Improved assessment cancellation handling and resolved related errors. * Changed: * Fixed previous issues and errors in Smart Assessments. * Upgraded the overall flow with UI enhancements. * Improved system stability and assessment cancellation functionality compared to the previous release. Version 7.0.0 - June 2026 (Zurich) : * New: * Enhanced Smart Assessments UI flow for better user experience. * Improved assessment cancellation handling and resolved related errors. {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_rrp_ggp_ljc} * Changed: * Fixed previous issues and errors in Smart Assessments. * Upgraded the overall flow with UI enhancements. * Improved system stability and assessment cancellation functionality compared to the previous release. {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_rcy_ggp_ljc} Version 4.9.1 - June 2026 : * New: * Enhanced Smart Assessments UI flow for better user experience. * Improved assessment cancellation handling and resolved related errors. {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_ykh_hgp_ljc} * Changed: * Fixed previous issues and errors in Smart Assessments. * Upgraded the overall flow with UI enhancements. * Improved system stability and assessment cancellation functionality compared to the previous release. {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_xxp_hgp_ljc} Version 6.0.0 - March 2026 (Zurich+) : * New: * Gen-AI powered supplier performance summarisation: Introduces AI-generated summary of supplier performance scores using available KPI data, validated against a strict output format to ensure consistency and provides a structured narrative covering: * Supplier Performance Score andTrend (Improving / Stable / Declining) based on failure count comparison across periods * Narrative Insight summarizing overall supplier health in simple language * Performance Details --- failing KPIs, KPIs currently in an action plan, and at-risk KPIs approaching threshold * Historical Context --- action plans created, targets achieved, and previous focus areas * Steps Ahead --- recommended actions for review, monitoring, and tracking of flagged KPIs {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_mwg_dp1_n3c} {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_lwg_dp1_n3c} * * Action Plan --- Activity and Notifications * Activity Stream: The action plan page now includes an activity stream capturing all updates made to the plan, including the full chat history from agentic conversations, giving users a complete audit trail in one place. * Email Notifications: Stakeholders are notified via email when updates are made to an action plan, ensuring visibility without requiring manual check-ins on the record. {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_rbv_cp1_n3c} {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_qbv_cp1_n3c} {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_kwg_dp1_n3c} Version 4.6.0 - March 2026 : * New: * Gen-AI powered supplier performance summarisation: Introduces AI-generated summary of supplier performance scores using available KPI data, validated against a strict output format to ensure consistency and provides a structured narrative covering: * Supplier Performance Score andTrend (Improving / Stable / Declining) based on failure count comparison across periods * Narrative Insight summarizing overall supplier health in simple language * Performance Details --- failing KPIs, KPIs currently in an action plan, and at-risk KPIs approaching threshold * Historical Context --- action plans created, targets achieved, and previous focus areas * Steps Ahead --- recommended actions for review, monitoring, and tracking of flagged KPIs * * Action Plan --- Activity and Notifications * Activity Stream: The action plan page now includes an activity stream capturing all updates made to the plan, including the full chat history from agentic conversations, giving users a complete audit trail in one place. * Email Notifications: Stakeholders are notified via email when updates are made to an action plan, ensuring visibility without requiring manual check-ins on the record. {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_kkw_bp1_n3c} {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__ul_jkw_bp1_n3c} Version 5.0.0 - December 2025 : * New: * Automated KPIs * The automated KPI collection system improves SLO performance by enabling you to seamlessly manage performance monitoring by: * Automated Data Collection: Pull KPI data directly from ServiceNow tables at a defined frequency * Configurable Conditions: Set rules to extract and aggregate data accurately * Exception Handling: Automatically revert to manual collection if automated processes fail * The Automated KPIs feature reduces manual effort, ensures timely KPI updates, and provides a reliable fallback mechanism for uninterrupted performance tracking. * Overall Dashboard * The overall supplier dashboard provides complete visibility into your supplier base. You can now gain holistic insights and manage supplier performance more effectively through: * Comprehensive Metrics: View overall supplier score, total spend, active suppliers, and supplier risk in one place * KPI Trends: Track top KPIs across all suppliers * Top Performers and Usage: Identify top-performing suppliers and see how many KPI templates are in use * Interactive Filters and Tabs: Apply filters by supplier or segment and access a dedicated tab for action plans * The overall supplier dashboard empowers you to monitor performance at scale, spot trends quickly, and drive strategic decisions with ease. Version 4.2.0 - December 2025 (Yokohama) : * New: * Automated KPIs * The automated KPI collection system improves SLO performance. You can now seamlessly manage performance monitoring by: * Automated Data Collection: Pull KPI data directly from ServiceNow tables at a defined frequency * Configurable Conditions: Set rules to extract and aggregate data accurately * Exception Handling: Automatically revert to manual collection if automated processes fail * The automated KPIs feature reduces manual effort, ensures timely KPI updates, and provides a reliable fallback mechanism for uninterrupted performance tracking. * Overall Dashboard * The overall supplier dashboard provides complete visibility into your supplier base. You can now gain holistic insights and manage supplier performance more effectively through: * Comprehensive Metrics: View overall supplier score, total spend, active suppliers, and supplier risk in one place * KPI Trends: Track top KPIs across all suppliers * Top Performers and Usage: Identify top-performing suppliers and see how many KPI templates are in use * Interactive Filters and Tabs: Apply filters by supplier or segment and access a dedicated tab for action plans * The overall supplier dashboard empowers you to monitor performance at scale, spot trends quickly, and drive strategic decisions with ease. Version 4.0.0 - August 2025 : Fixed: Minor fixes. Version 3.0.0 - May 2025 : Multiple dimension KPI's: Create supplier-level and contract-level KPIs using KPI templates to measure supplier performance. Contract-level KPIs are created under supplier-level KPIs.{#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__latest-store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt} {#store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt__latest-store-rn-source-to-pay-ops-supplier-relationship-perf-mgmt} Version 2.0.0 - February 2025 : * New: Ability to create KPIs for suppliers without using KPI templates * Fixed: Minor fixes Version 1.0.0 - November 2024 : Supplier performance framework to create and manage KPIs for suppliers.