--- sourceDocument: Store Version History Release Notes sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/store-release-notes Release : - store ft:locale : - en-US ft:publication_title : - Store Version History Release Notes ft:clusterId : - rnst bundleId : - rnst --- # Career Conversations release notes # Career Conversations release notes {#ariaid-title1} Release version: Store Updated August 6, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Career Conversations release notes The Career Conversations application on the ServiceNow Store supports employee growth and development through guided manager/employee conversations. Since its initial release in August 2023, the application has evolved with new features, integrations, and UI improvements to enhance scheduling, conversation planning, and skill tracking. The release notes provide a detailed version history, highlighting key updates and fixes. Show full answer Show less ## Key Features and Enhancements * **Conversational AI Integration:** Version 3.11.2 (August 2026) introduces ServiceNow Otto, an advanced conversational AI platform integrated into workflows, enhancing the Growth Conversation Preparation AI agent for better interaction and orchestration. * **Scheduling Improvements:** Enhanced Outlook scheduling (v3.9.0) allows users to view available time slots across a full 24-hour week. Version 3.8.0 improved scheduling for conversation series, enabling fixed cadence-based scheduling without affecting future discussions when a single date is updated. * **User Experience Updates:** UI updates such as the AI gradient-themed 'Plan conversation' button (v3.9.0), Coral theming API changes (v3.5.2), and accessibility fixes including WCAG 2.2AA compliance and zoom/reflow support (v3.10.0) improve usability and accessibility. * **Conversation Management:** Added options to edit individual conversations and conversation series (v3.6.2), support for mentoring conversations (v3.0.3), and enabling employees and mentees to initiate conversations with managers and mentors (v3.1.2). * **Skill Tracking and Insights:** Display of developing skills and skill activity insights during career conversations (v3.3.0) helps managers and employees focus on growth. * **Security and Compliance:** Improved scope security and fixes for ACL issues (v3.2.0, v2.0.2), and Non-Glide Cobalt Raven ACL reviews (v3.10.0) ensure secure and compliant operations. * **Integration Support:** Added Outlook/Exchange integration for conversation meeting creation (v3.0.3) and credential mapping for delegated/application scheduling permissions (v3.9.0). ## Practical Benefits for ServiceNow Customers * Leverage AI-powered assistance through ServiceNow Otto to plan and prepare growth conversations effectively. * Utilize enhanced scheduling features to coordinate conversations seamlessly across multiple platforms and time zones. * Manage conversation series with predictable cadence and flexibility, avoiding unintended rescheduling impacts. * Ensure accessibility compliance and improved user interface for a better employee and manager experience. * Incorporate mentoring and goal tracking within career conversations to support comprehensive employee development. * Maintain security and control with updated ACLs and permission mappings, aligned with ServiceNow best practices. ## Next Steps ServiceNow customers should review the specific version details relevant to their instance to understand available features and fixes. Refer to the ServiceNow Store listing for system requirements and compatibility information before upgrading. Implementing these updates enables a more effective and secure career conversation process that supports employee growth and development initiatives. Version history for the Career Conversations application on the ServiceNow Store. Important: For details on system requirements and family compatibility, view the application listing on the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) website. ## Version history Version 3.11.2 - August 2026 : Now Assist introduced AI on the platform. As that experience has evolved, there's a new name for the experience. ServiceNow Otto is the conversational AI platform integrated into ServiceNow workflows. It provides agentic capabilities, supports multimodal interactions across web, mobile, and messaging channels, and enables autonomous orchestration for cross-system workflows.Growth Conversation Preparation AI agent has been updated to follow the Otto guidelines. Version 3.10.0 - June 2026 : * Tested WCAG 2.2AA and 400% zoom/reflow support in core UI * Reviewed Non-Glide Cobalt Raven ACLs * Tested TinyMCE v8 Library Upgrade Version 3.9.0 - March 2026 : 1. Enhanced the Outlook scheduling feature for a user to view available time slots for the whole 24 hour window for all days in a week 2. The look of the 'Plan conversation' button to trigger the Growth conversation preparation AI agent was updated to the AI gradient theme 3. A decision table was introduced to map credentials for different types of permissions (delegated/application) that are used for scheduling Outlook meetings from the Conversations app Version 3.8.0 - December 2025 : * The scheduling experience for conversation series in the TD Conversations app has been improved. Previously, updating the date of an individual conversation would shift all upcoming discussions in the series. With this enhancement: * The start date of the series is now captured during series creation. * Subsequent discussions are scheduled strictly based on the selected cadence and the original start date. * Updating the date of a single conversation no longer alters future discussions in the series. {#store-rn-hr-egd-activities__ul_rgy_3dl_mhc} * These changes provide more predictable scheduling and greater flexibility when managing conversation series. Version 3.6.3 - October 2025 : 'Plan conversation' button on the Career Conversations homepage was updated to invoke the agent 'Growth conversation preparation AI agent' instead of agentic workflow, 'Help plan growth conversations'. {#store-rn-hr-egd-activities__latest-store-rn-hr-egd-activities} {#store-rn-hr-egd-activities__latest-store-rn-hr-egd-activities} Version 3.6.2 - September 2025 : Updates to 'Edit conversation' and addition of 'Edit series' option Version 3.5.2 - May 2025 : * Changed: * Coral Theming changes * API's for Persona Assistant for Conversations Version 3.4.0 - February 2025 : * Fixed: * Accessibility issues * Review skills modal padding issues * Fixed console errors in Conversations when TD Core is not installed in the instance * Browser compliance issues Version 3.3.0 - November 2024 : * Surfaced developing skills in employee career conversations * Surfaced skill activity insights in the validation flow Version 3.2.0 - August 2024 : * Fixed: * Improved scope security * Various usability defects Version 3.1.2 - May 2024 : * New: Goals are included in the conversation details side panel when the "Employee Goals" application is installed * Changed: * Employees can now initiate conversations with their managers * Mentees can now initiate conversations with their mentors * Fixed: Various issues related to user experience Version 3.0.3 - February 2024 : * New * Added support for mentoring conversations * Added support for Outlook/Exchange integration to create conversation meetings * Added support for Suggested talking points widget for Growth Plan Check-ins Version 2.0.2 - January 2024 : Added fixes for empty ACLs. Version 2.0.1 - November 2023 : * New: * Quarterly patch containing fixes only. * Reference the linked documentation for more details on features, configurations, and other setup instructions. Version 2.0.0 - September 2023 : EGD Activities provides managers and employees with tools to enable employee growth and development. Activities includes EGD Discussions, a tool to help guide managers and employees prepare for and have more frequent manager/employee growth conversations. Version 1.0.4 - August 2023 : * New * Initial release of Employee Growth \& Development functionality. * Contains Conversations application * Reference the linked documentation for more details on features, configurations, and other setup instructions.